Volunteer Development Manager

About Us

A trusted and reassuring presence in the Victorian community for more than 138 years, St John Ambulance Victoria is a for purpose organisation and driving force in the community, working for the Service of Humanity. We look to the future as a vibrant and strong organisation which exists to help those in our community who are in sickness, distress, suffering or danger.

Our desire is to serve the community further, deliver the best care possible and be a place where people are inspired to volunteer and work. We support our charitable work through a strong and diversified commercial operation, operating as a certified Social Enterprise.

About the Opportunity

St John supports over thousands of events per year across the Victorian community with our dedicated volunteer membership as the lifeblood of the organisation, providing first aid and health services to those in need at public events and emergencies. As a result of increasing community demand and output we are seeking a dynamic volunteer management professional with operational experience.

This role is integral to the ongoing development and support of our volunteer managers and volunteer members and will also manage our Volunteer Support Officer, which is a vital role in the operational support of volunteer members and youth. The Volunteer Development Manager will provide leadership, support and direction to the volunteer network and career staff, coaching and developing them to increase engagement, capacity and capability.

About You

The Volunteer Development Manager position is suited to an enthusiastic, and well organised leader who is ready to take the next step in their career journey. You will be positive, motivated and able to think outside the square. Your ability to communicate with influence and build strong relationships across all levels of the organisation will see you succeed in this role, and ensure you are collaborating with our staff and volunteers to meet our Event Health Services objectives.

Note: Previous experience working with budgets/P&Ls, volunteers and workforce planning would be highly regarded.

Essential Skills and Attributes (Selection Criteria):

• Operational management of geographically diverse and remote workforce.
• Leadership capability and experience, including coaching, performance management, skills assessment and recruitment.
• A background demonstrating continuous improvement and business efficiencies.
• Flexible with working hours with some capacity to work after hours and weekends.
• Analytical with the ability to interpret data and set appropriate strategic actions.
• Strong verbal and written communication skills, as well as interpersonal skills and the ability to communicate with influence.
• Highly organised with excellent attention to detail.
• Ability to be proactive and maintain motivation.
• Ability to work with a sense of urgency in a fast-paced environment.
• Intermediate / Advanced computer literacy skills, including Microsoft Office skills, Word, Excel, Outlook.
• Willingness to undertake a current Police check and Working with Children Check.

Employee Benefits

St John supports an inclusive approach in both the workplace and community where you can pursue and achieve your goals to the fullest potential through ‘Our Safe Place’. St John offers a great culture and amazing staff benefits including career growth opportunities, training and development opportunities, tax free salary packaging options, discount cards, health and wellbeing offerings, complimentary breakfast and fresh fruit, fabulous coffee machines, team building activities, additional leave days and staff excellence awards. We also have an engaging and active social club!

How to Apply

Please apply with your updated resume and cover letter addressing the selection criteria. Your cover letter statement should include how your experience, abilities, knowledge and personal qualities would enable you to achieve the key accountabilities and succeed in the position.

If you experience any difficulties applying online, please contact our People and Culture Recruitment Team by email careers@stjohnvic.com.au.

Our commitment to Diversity

St John is committed to fostering an inclusive and equitable work environment for all our people. We encourage an environment where people feel respected, safe and valued for who they are and the contribution they make to the organisation and the community. We welcome and encourage applications from people across our diverse community, especially from Aboriginal, Torres Strait Islander and Culturally and Linguistically Diverse (CALD) applicants.

Our commitment to Child Safety

As an organisation that regularly works with children, we at St John believe that all children have the right to be emotionally and physically safe at all times, and to be treated with dignity and respect, free from emotional, psychological and physical danger, abuse and neglect. St John is committed to identifying, mitigating and managing risk to children through a preventative and risk management approach.