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Financial Counsellor

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Organisation : Lutheran Care and the Financial Services Hub

Location : NT Regional (Alice Springs)

Work type : Full-time

Sector : Community Development

Salary type : Annual Package

Salary : $82,780.88 - $86,528.00

Application closing date : 13 Apr, 2021

About the role

About the Opportunity

An exciting opportunity exists for a Financial Counsellor to join LC’s Financial Capability and Wellbeing team in Alice Springs, NT.

Reporting to the Manager Financial Services, you will be responsible for providing professional financial counselling to clients in need from Alice Springs, including town camps and remote communities within the Central Australian service area.

Working predominantly from the Alice Springs office, with some travel to surrounding remote communities, the duties include;

  • Provide direct case work or one-on-one intensive support services to clients;
  • Help clients improve their ability to manage their financial affairs in the future;
  • Prepare income/expenditure statements, asset and liability statements and/or budgets;
  • Prepare payment plans in consultation with the client where appropriate;
  • Mentor, support and work collaboratively with Financial Capability Workers; and
  • Occasional day trips and weeklong trips from Monday to Friday, arriving back in Alice Springs on weekends.

About You

To be successful in this role, you will hold a Diploma of Community Service (Financial Counselling) with eligibility to become a member of South Australian Financial Counsellors Association.

Beyond sound knowledge of financial counselling principles and practices, the successful candidate will have the ability to work autonomously and within a team to reach team objectives.

You will be able to communicate and respond to challenging situations with flexibility, empathy and diplomacy, to advocate with a range of stakeholders on behalf of your clients.

You will have a solid understanding of Central Australian Indigenous culture and a high level of communication skills both written and verbal, contributing to your ability to connect and work within Indigenous communities.

While experience working within Indigenous Communities and a First Aid Certificate is desirable, it is not essential.

Please note: The successful candidate must possess an unrestricted manual drivers license and consent to a National Criminal History Record Check.

About the Benefits

Lutheran Care offers exciting and highly rewarding careers to those who are genuinely committed to making a difference to communities and people in need.

In return for your hard work and dedication, LC is offering a competitive remuneration package circa $82,780.88 – $86,528.00 plus super and generous salary packaging to increase your take-home pay.

Relocation assistance is available, up to $2,000 for eligible candidates, as well as 5 weeks annual leave.

LC prides itself on providing a working environment where staff and volunteers are supported to grow both personally and professionally. They provide ongoing learning and development opportunities to all staff to equip them to succeed in the delivery of the highest standards of services.

About Alice Springs

Typically thought of as a small, dusty outback town with a few rustic buildings, Alice Springs today offers all of the shopping, sight-seeing and entertainment facilities of a modern urban centre, and is home to a thriving arts community and a wealth of adventure opportunities.

In addition to its rich history and diverse cultural heritage, you can explore the local sports teams, photography, camping, hiking, motor sports, desert-racing and more, whilst benefiting from the relaxed country atmosphere, fantastic weather and internationally-renowned environment.

About the organisation

Organisation Name : Lutheran Care and the Financial Services Hub

Lutheran Care (LC) provides community services on behalf of the Lutheran Church in South Australia and Northern Territory through a range of programs. They support communities through responding to the needs of individuals and families, community development, learning opportunities, accommodation and support. Current programs include emergency relief, financial counselling, family support and education, foster care, housing and multicultural services.

LC is committed to reducing barriers encouraging inclusion and participation in the community of people with a disability, people of all ages, genders, Lesbian, Gay, Bi-Sexual, Transgender, Intersex and Queer (LGBTIQ) people, Aboriginal and Torres Strait Islander (ATSI) people and people from Culturally and Linguistically Diverse (CALD) backgrounds. LC supports a gender inclusive work environment and is committed to zero tolerance to family and domestic violence.

In Central Australia, LC operates a Financial Services Hub which provides a financial literacy program, emergency relief and financial counselling in Alice Springs, nearby town camps and remote communities within the Central Australian service area. The Financial Capability and Wellbeing Program assists vulnerable individuals and families to resolve or alleviate their financial difficulties, improve their ongoing financial capability and manage their future financial affairs, contributing to improved financial wellbeing.

How to apply

Applications not allowed for this job listing.

Please quote in application: Financial Counsellor via Pro Bono Australia.


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