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MEDIA, JOBS & RESOURCES for the COMMON GOOD

Intake and Placement Caseworker

Organisation : Settlement Services International (SSI Group)

Location : Sydney (Bankstown)

Work type : Full-time

Profession : Client Services, Community Services, Social & Support Work

Sector : Community Development, Community Engagement, Community Support Services

Salary type : Annual Package

About the role

  • Based in Bankstown, working 35 hours per week
  • Permanent Full-time role; competitive salary for the right candidate
  • Exceptional opportunity to make a difference

About the role and responsibilities

We take the assessment, recruitment and support of our foster carers seriously and at SSI we have our own dedicated team to provide support at the times they need it most. The intake and placement caseworker is a key role with central triage responsibility. The position is the first point of contact for the SSI PSP Program with key stakeholders including DCJ (Department of Communities and Justice).

Working within the Intake and Carer Services Team the position is integral in negotiating placement request and referrals, placement matching, carer recruitment screening and managing carer enquiries. The position is central to the functioning of our intake and compliance across the program; it maintains SSI carer probity data systems, monitors carer vacancies and carer profiles (including cultural matching elements). The position is responsible for receiving and coordinating the key case management transfers processes from DCJ and other agencies.

About you

We are looking for an experienced caseworker; someone with an approachable nature, a self-starter who truly wants to see the best outcomes for children in foster care. If you have the experience we need, please apply now and start working in a rewarding role.

To succeed in this role; ideally you will have the following skills & experience:

  • Bachelor’s degree in Social Work, or related discipline;
  • Minimum 3 years’ experience in NSW child protection/OOHC;
  • Understanding of and experience in the field of casework, training, PSP, child protection and Foster Care;
  • Solid understanding of Carer recruitment and enquiry as well as quality improvement and compliance processes;
  • Completing initial phase carer applications, probity checks and care register requirements;
  • Well-developed analytical & organisational skills coupled with excellent written and oral communication skills;
  • Intermediate level MS office skills with excellent data reporting skills;
  • Ability to engage and work with groups of people, tailoring communication and activities to suit a culturally and linguistically diverse communities (CALD);
  • Be agile in response to DCJ and carer enquiries;
  • Valid NSW drivers’ licence.

About our Benefits

  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
  • Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
  • Access to in-house training and learning opportunities for professional development and growth;
  • Access to our inhouse wellbeing programs;
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About the organisation

Organisation Name : Settlement Services International (SSI Group)

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.

About the Multicultural Child and Family Program (MCFP)

SSI delivers a specialist culturally responsive permanency support program in Sydney with a satellite service in Newcastle. The Program’s service models include family pre servation, multicultural foster care, restoration and other out-of-home care services through a culturally responsive practice framework prioritising services for children and young people from culturally and linguistically diverse (CALD) backgrounds aged 0–18 years. The program is committed to keeping children and young people safe, in stable homes, connected to family, community and culture.

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How to apply

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

We encourage candidates to provide a cover letter along with your resume, by submitting online. Should you be successful for the first round of shortlist, one of our Talent Acquisition Specialist will guide you through our process and next steps.

SSI will provide reasonable adjustments in our recruitment processes and in the workplace. If you require a reasonable adjustment, or want to update your preferred method of communication, please email talent@ssi.org.au or call Vimla Khooblall on 0410 801 184.

Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons – viewer discretion is advised.


Please quote in application: Intake and Placement Caseworker via Pro Bono Australia.


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