Quality and Service Development Officer

WestCASA is a community based not-for-profit sexual assault, family violence and trauma counselling service operating in the western metropolitan region of Melbourne for over 30 years. WestCASA provides counselling, a crisis response, advocacy, education and training and is located in Werribee with outreach to Footscray, Melton and the Dame Phyllis Frost Centre (DPFC, a women’s prison) at Ravenhall. WestCASA is a partner with the Gatehouse Centre, Victoria Police (Sexual Offences & Child Abuse Investigation Teams – SOCIT & the Westgate Family Violence Unit), Child Protection and Women’s Health West in the Multidisciplinary Centre (MDC) in the City of Wyndham. WestCASA is governed by a community-based Board of Governance. The CEO has responsibility for the management and co-ordination of the work of the service, and oversees, with Board direction, its overall operations.  All staff are accountable to the CEO either directly or indirectly through the Clinical Services Manager, Co-ordinators and Team Leaders. WestCASA receives funding to deliver sexual assault and family violence support services from the Victorian State Government. WestCASA aims to provide a service that facilitates the recovery and healing for women, men, young people and non-binary folk over the age of 12 years who have experienced sexual assault, family violence and other trauma using an empowering, respectful and culturally sensitive therapeutic approach. WestCASA welcomes applications from Aboriginal women and women from culturally and linguistically diverse backgrounds and from non-binary folk. This position is for a permanent 0.8 FTE. The salary is in accordance with the conditions of employment with the Western Region Centre Against Sexual Assault Employee Enterprise Agreement 2016 – 2020 (AG2018/3435). Salary packaging and meal benefit allowance is available.