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Head, PIL and Courts Program

Organisation : Justice Connect

Location : Melbourne, Sydney

Work type : Part-time, Contract/Temporary

Profession : CEO & Senior Management

Sector : Law, Justice & Human Rights

Salary type : Annual Package

Application closing date : 21 Apr, 2021

About the role

Role Purpose: 

The Head of PIL and Court Programs is a member of Justice Connect’s organisational leadership team with responsibility for leading the newly combined PIL and Courts team, as well as leading management of pro bono partnerships across Justice Connect. 

The Court Programs and Public Interest Law teams at Justice Connect were brought together to form a new team in January 2021.  The team’s new strategy, aligned to Justice Connect’s strategy, aims to scale services reach more people, to strengthen our capacity to respond to emerging legal issues, and to carry out strategic work to address the drivers of unmet legal need and system-level issues.

The team is currently focused on service design and innovation drawing on different methods of service delivery and levels of service intensity to maximise the help that we can provide in a streamlined, accessible and easily navigable way. In addition to innovative direct service delivery, the team is building its capacity to identify system-level issues and drive system-level change.

A key focus of the role will be supporting the team in the transition to its new service model, new ways of working, and building team cultures and mindsets that will support the implementation of the new team strategy.

The role is also responsible for overseeing Justice Connect’s extensive pro bono membership program, with assistance from other leaders at Justice Connect.

Key Responsibilities: 

Justice Connect

  • Participating in the leadership and direction of Justice Connect through engaging with the organisational leadership team (OLT), contributing to organisational commitments and planning, and supporting OLT members. Ensuring there is regular and clear communication between staff of the newly formed team and the OLT.
  • Contribute to the implementation of the Justice Connect strategy and strategic opportunities.
  • Lead the coordination of pro bono partnerships across Justice Connect including continuing implementation of our new membership model and engagement strategy. 
  • Contribute to Justice Connect’s Reconciliation Action Plan activities
  • Together with other Managers and Heads, help to ensure that Justice Connect promotes staff wellbeing, diversity, cultural competency and Aboriginal and Torres Strait Islander Peoples’ right to self-determination.

PIL-Courts team responsibilities

  • Leadership and management support of the team and supervision of the Manager – Innovation, Manager & Principal Lawyer – Service Delivery and Data Insights and Responsiveness Planning Lead.
  • Leading delivery on the strategy and key commitments of the newly formed team.
  • Leading implementation of the new team structure, including development of team culture, mindset and approach to work and workflow management.
  • Working with the Managers and team to establish and maintain goals and metrics which describe the direction of the program and align with Justice Connect strategic priorities. Leading and championing development and implementation of Monitoring, Evaluation and Learning (MEL) systems within the team, agile work practices, together with data capture processes and meeting arrangements to reflect on progress against goals.
  • Identification, development, and implementation of initiatives to increase the impact of the work of the team. This includes the adoption of digital service delivery methods, outreach work, securing increased funding, and identifying and acting on strategic engagement and system-change opportunities. 
  • Perform other duties as directed and necessary to the proper performance of the role.

Selection criteria:

  • Please view the attached PDF for further information regarding the selection criteria. 

Employee Benefits:

Justice Connect offers employment benefits including salary packaging (making part of your salary tax-free), flexible working arrangements, above award annual leave provisions and opportunities for professional development. Justice Connect is an organisation that strives to show leadership, operate sustainably and demonstrate our effectiveness. You will be rewarded with a workplace culture that is professional, committed, collaborative and creative and where you can make a real difference through your work.

About the organisation

Organisation Name : Justice Connect

An exciting opportunity has arisen to join one of Australia’s most successful public interest and social justice organisations. In the face of rising levels of unmet legal need, Justice Connect designs and delivers high impact interventions to increase access to legal support and progress social justice. 

We are committed to taking an impact-focused approach, applying research and design principles to develop our products and services to ensure they make a tangible difference for our clients and sector peers. 

We deliver services that assist both people and community organisations. Those we assist often struggle to navigate the law, are unable to use the law in their daily lives and experience the impacts of harsh and unjust laws. We aim to prevent and to solve legal problems so that we can prevent the negative impacts on people’s lives and organisations and empower the community to use the law as a force for good. 

Given the scale of the challenges we address, we use digital innovation to extend our reach and impact, supporting us to be more efficient and accessible, while helping us capture and use data to better understand legal need and underlying systemic issues.

We harness the extraordinary pro bono contributions of over 50 member firms and the barristers we work with across the country. We channel pro bono effort through our innovative service models to ensure that pro bono hours deliver real impact for the community.  

We develop strategic interventions to help address the system-level drivers of legal problems and barriers people face when engaging with the legal system. By addressing root causes of flawed or unfair laws and poorly designed systems, we prevent the long-term challenges that people and organisations continue to face.  

Our creative and passionate staff drive us forward with a commitment to evaluation and iteration that ensures our impact increases year on year. 

How to apply

The application process is as follows:

  • Applications should be addressed to Chris Povey, Chief Executive Officer and should comprise a cover letter, your resume and a succinct statement outlining your suitability for the role with reference to the selection criteria.

  • Applications should be emailed to hr@justiceconnect.org.au as a single word or PDF file including “Head, PIL and Court Programs via Pro Bono Australia” in the email subject line.

  • Applications close at 10:00am Wednesday 21st April 2021


We know our team and our organisation is stronger with a diversity of backgrounds and experience, including lived experience of the issues we work on. Aboriginal and Torres Strait Islander people, people of colour, people from culturally and linguistically diverse and refugee backgrounds, people with diverse religious beliefs, gender diverse people, LGBTIQ+ people and people living with a disability are strongly encouraged to apply.


Please quote in application: Head, PIL and Courts Program via Pro Bono Australia.


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