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Digital Capability Manager

Organisation : Flourish Australia

Location : Sydney (Sydney Olympic Park)

Work type : Full-time, Contract/Temporary

Profession : Community Services, Information & Communication Technology, Project Management, Social & Support Work

Sector : Community Development, Community Support Services, Mental Health

Salary type : Annual Package

Salary : Circa $130K

Application closing date : 26 Jun, 2021

About the role

  • Closed-term full-time (12 month contract)
  • Monday to Friday
  • Based at Sydney Olympic Park head office
  • Total remuneration package circa $130,000

About the Opportunity

As the Digital Capability Manager, you will enable the organisation to operate efficiently in corporate and mental health support settings.

You will achieve this by:

  • Identifying digital opportunities, system and process improvements that help Flourish Australia reach and support people.
  • Leading change management processes to ensure system integration, develop new approaches, increase reach, and deliver efficiencies.
  • Supporting the development of new service delivery opportunities and channels, including supporting people accessing services to participate digitally and increase their digital citizenship.

To be successful in this position, you will be able to work independently and demonstrate initiative. You will also have excellent interpersonal skills with the ability to work collaboratively in a team environment.

Selection Criteria

  1. Tertiary qualifications in IT, business, health or relevant field.
  2. Demonstrated experience in enterprise-wide digital transformation or digital capability enhancement projects, including developing strategies, action plans and evaluation frameworks.
  3. Demonstrated experience in business process mapping, human-centred and user led system design.
  4. Demonstrated experience in organisational change management.
  5. Strong analysis and problem-solving, planning and organisational skills.
  6. Demonstrated experience in project management and working within timelines and budgets.
  7. Demonstrated experience in writing reports, policies, procedures and guidelines.
  8. Demonstrated experience in developing and delivering training in a geographically dispersed organisation.

The Benefits

  • Total remuneration package circa $130K
  • Tax-Free Salary Packaging available up to $15,900
  • Family-friendly and flexible working conditions

About the organisation

Organisation Name : Flourish Australia

Who we are

Flourish Australia is one of Australia’s most experienced community mental health organisations. For over 60 years, we have provided individual support to people with a lived experience of a mental health issue for them to live purposeful lives.

Our services are comprehensive and highly personalised because each person’s experience will be different and their needs are unique. We start by fully understanding an individuals strengths, the challenges they face and what flourishing looks like for them. Together we set goals, connect individuals with the right people, support services and opportunities to meet their needs.

Everyone who works at Flourish Australia is dedicated to providing people experiencing mental health issues with the day-to-day support and encouragement they need to create a rewarding life for themselves in their community.

How to apply

Position Description : Digital Capability Manager PD
All appointments with Flourish Australia's Mental Health Services are subject to an NDIS Worker Screening clearance, a National Criminal History Check, a Working With Children Check, previous employment reference checks, satisfactory Australian residency status and other background checks.
For more information, please contact Susan McCarthy, Chief Operating Officer. E: (please do not email applications)

Please quote in application: Digital Capability Manager via Pro Bono Australia.



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