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Head of Learning & Development

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Organisation : JewishCare

Location : Sydney (Bondi Junction)

Work type : Full-time

Sector : Aged Care & Seniors, Community Support Services, Disabilities, Education & Training, Mental Health, Youth & Young People

Salary type : Hourly

Application closing date : 12 Jun, 2021

About the role

The Head of Learning and Development will make a major contribution to ensuring that our employees have the skills and capability needed to create better lives for our clients through delivering services that meet their needs. Working with the People and Culture team and our Senior Leaders you will assess, design and deliver solutions that grow the careers of our people, helping them thrive today and tomorrow.

About the role

Reporting to the CEO, you will be part of a leadership team transforming the culture and capability of JewishCare. Following a recent review of our Learning and Development function, you will collaboratively build a strategic and operational roadmap that builds a broader learning community to deliver results in line with our overall strategy, that is to be an Employer of Choice.

In this role you will have oversight and delivery of our learning and training programs and be responsible for building our talent to fuel our growth ambitions. You will work closely with peers to establish a comprehensive enterprise wide curriculum of learning covering all facets of our operations including customer service, social services, professional development and leadership at all levels.

In short, this role offers you a rare opportunity to establish a best in class learning and development function that enables people to make a positive difference to the lives of employees and clients for years to come.  At JewishCare we want to become an Employer of Choice!

 Desired Skills and Experience

Essential Criteria

  • Qualifications in Training and Education/ L&D/ HR or other related discipline;
  • A solid knowledge and application of contemporary learning practices (e.g. learning strategies, needs assessments, capability mapping, instructional design);
  • Previous experience with Learning Management Systems and the development and implementation of e-Learning content, programs and solutions;
  • Facilitation and presentation skills;
  • The ability to be proactive, adaptable, assertive and work well under pressure or within tight time frames;
  • Excellent interpersonal skills with the ability to establish friendly and professional rapport with a wide range of stakeholders;
  • Previous experience managing budgets, direct reports, software vendors and training providers.


Desirable Criteria

  • Knowledge, sensitivity and an understanding of Jewish values, heritage and culture.

Please address the above criteria in your Cover Letter and CV.

Applicants are encouraged to apply as soon as possible as applications will be reviewed prior to the closing date; and as such the closing date is subject to change without notice.

Why apply?

A great opportunity to make a positive tangible difference to a supportive and growing service orientated organisation improving the quality of life of those within our community. This role is also eligible for Not For Profit salary packaging options, which can increase your take home pay. JewishCare is an EEO employer committed to the principles of cultural diversity and gender equality. We offer a family friendly flexible workplace, paid parental leave and ongoing learning and development opportunities.


About the organisation

Organisation Name : JewishCare

About Us

JewishCare has been the major provider of services to the Jewish community in Sydney for over 80 years. In order to achieve our mission of supporting and strengthening the resilience and independence of our community, we offer assistance in the areas of Child and Family Services, Mental Health Programs, Disability Services and Community Aged Services. We are passionate about the work that we do and believe that our employees are our most important asset in improving the quality of life for our clients.

Please note that all shortlisted applicants for this position will be asked to consent to a criminal record check and visa check (if applicable).

How to apply


Please quote in application: Head of Learning & Development via Pro Bono Australia.



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