Intake Team Leader

About The Sexual Assault & Family Violence Centre

We are a leading organisation offering a comprehensive suite of services to clients and the community across the Barwon, West Melbourne and Wimmera Regions. Providing specialist sexual assault and family violence programs and services, including 24 hour crisis care support, case management, therapeutic counselling, early intervention and professional education and training, we continue to grow and develop our offerings. 

About The Role

This role provides leadership to the intake and after hours teams focused toward service excellence and the design and implementation of a dedicated Intake system with quality systems and processes that support consistent and high quality service delivery. The Intake Team Leader is responsible for ensuring that we respond to referrals from our partner organisations within the MDC and The Orange Door, to other professionals and to individuals and families with consistency, empathy, accuracy and professionalism.

About You

With degree qualifications in social work, psychology, family therapy or similar discipline, you have demonstrated leadership experience in the sector, including leading change and implementing new initiatives aligned with organisational goals. You have demonstrated experience in working from a person centred, strengths based framework, including an understanding of gender analysis, human rights and feminist theory. You will enjoy coaching, mentoring and supervising staff in a calm and considered manner.

You will be a values driven person, motivated to make a difference and hold the client at the centre of everything you do. You thrive working autonomously and also collaboratively within a dynamic, team environment.

If you share our vision for a community free from family violence and sexual assault and are motivated to make a difference, we would like to hear from you.  We pride ourselves on being a great place to work. You care for our clients and we care for you, including by investing in your development and wellbeing. You will have access to leading specialists and training and development that supports you in your role and in your longer term career journey. We offer a variety of career pathway options, leading salary packaging benefits and flexible working arrangements that help you manage your work and your life.

Why work for The Sexual Assault & Family Violence Centre?

The Sexual Assault & Family Violence Centre takes pride in being an employer of choice; we are passionate about the wellbeing of our team members and we provide a number of complementary benefits to our staff, some of our benefits include:

Generous above award Enterprise Agreement entitlements

• Flexible and part time working arrangements
• Professional development opportunities
• 10 weeks Paid parental leave
• Salary packaging

Health and Wellbeing initiatives

• Flu vaccinations
• Employee Assistance Program (EAP)

• Weekly delivery of fruit
• Pet friendly environment

• Internal book exchange program

• Social initiatives
• Positive workplace culture