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Direct Services Coordinator

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Organisation : WASH House

Location : Sydney (Mount Druitt)

Work type : Part-time

Sector : Women

Salary type : Hourly

Salary : $50-$55/hr

Application closing date : 27 Aug, 2021

About the role

  • Be a part of making a difference in the local community
  • Work close to home
  • Increase take home pay with Salary Packaging


About the Opportunity…

Reporting to the Executive Officer, this role supports the implementation of the strategic plan and outcomes and provides day-to-day supervision of a small team of staff in three key programs:

  • Staying Home Leaving Violence
  • Specialist Casework
  • Counselling


The role is Permanent Part Time at 28 hours per week but there is flexibility for days & hours to be negotiated. Salary is classified at level 6 in the NSW SCHADS Award (Pay Point to be determined based on experience). The role is based primarily in Mt Druitt but some travel in the Blacktown LGA may be necessary.


During the current lock down in NSW, there is some flexibility for some of this time to be worked remotely, however being a declared essential service this work will primarily continue from the office and COVID-safe measures have been put in place to protect staff and clients.


What you’ll need to succeed…

The successful applicant will be a person with excellent leadership skills, outstanding communication and staff management skills.


A solid background and understanding of the accountabilities of child protection, domestic violence as well as trauma informed case management and therapeutic intervention is essential for this role.


Selection Criteria…

  • Tertiary qualifications in a relevant field (e.g. social work, community development, public policy, management) or significant relevant experience in the social welfare/health sectors
  • Personal and professional commitment to the WASH House Vision and values and working within a feminist framework
  • Solid background and strong understanding of trauma informed work with women and issues in relation to domestic violence, child protection, mental health, wellbeing and socio-economic vulnerabilities
  • Demonstrated experience in leadership, people management and coaching skills
  • Ability to work collaboratively as a key member of the leadership team for the organisation
  • Demonstrated capacity to develop and nurture partnerships with a range of stakeholders, including community groups, service provider organisations, business and the private sector, and government departments
  • Superior time management and workload organisation skills
  • Experience in use of evaluation strategies and tools
  • Proven problem-solving skills, including the ability to identify issues, risks and opportunities
  • Outstanding communication skills and capacity to engage others
  • Computer and internet skills


The WASH House considers being a woman a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).


What you’ll get in return…

  • Salary Packaging – increase your take home pay
  • Some above Award conditions
  • Opportunities for multi skilling and up-skilling
  • High level of diversity in role
  • Excellent working environment



If you have a sound managerial background and you’re looking for a vibrant and passionate community organisation to be a part of then this is the role for you!

About the organisation

Organisation Name : WASH House

Our client, WASH House is seeking a motivated and passionate professional to join them in this key leadership role in their organisation.


Your new employer…

The Women’s Activities and Self Help (WASH) House is a community-based information and resource centre for women that envisages a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their children. They work towards this by providing information and referral, advocacy, capacity building and support services.


The organisation has been established in the area for nearly 40 years as a support and resource centre for women. Over this time, the WASH House has grown and evolved to run a range of programs including Staying Home Leaving Violence, Counselling, Case Work, Group Work and Information Services. The WASH House is a service run by women, for women.


Leave work each day feeling part of making a difference to the local community! Find out more about WASH via

How to apply

Position Description : FINAL Info Pack_015WHI

Applications not allowed for this job listing.


Please quote in application: Direct Services Coordinator via Pro Bono Australia.


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