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Family Violence Project Worker (0.8 FTE)

Organisation : Migrant Information Centre (Eastern Melbourne) Limited

Location : Melbourne (Box Hill)

Work type : Part-time

Profession : Client Services, Community Services, Project Management, Social & Support Work

Sector : Community Development, Community Engagement, Community Support Services

Salary type : Annual Package

Application closing date : 1 Aug, 2021

About the role


 The Migrant Information Centre (Eastern Melbourne) (MIC) is seeking an experienced Project Worker to coordinate two distinct projects; one aimed to prevent family violence and the other in responding to family violence amongst communities from migrant and refugee backgrounds residing in the eastern suburbs of Melbourne during the COVID-19 pandemic.

The prevention program aims to address underlying gendered drivers of violence and reinforcing factors, promote gender equality, support individuals within migrant and refugee communities to call out inappropriate attitudes and behaviours and decrease the use and acceptance of family violence within migrant and refugee communities in the eastern suburbs of Melbourne.

The response program aims to address family violence during the COVID-19 pandemic by delivering family violence awareness raising and early intervention activities with culturally and linguistically diverse (CALD) communities residing in the eastern suburbs of Melbourne.

Position Context

The Family Violence Project Worker will work alongside the MIC’s Settlement Engagement and Transition Services (SETS) program, and Strategic Partnerships (Refugee and Asylum Seeker) Program (SPP) in delivering meaningful programs and services for people from refugee and migrant backgrounds living in Eastern Melbourne to prevent and respond to family violence.

The project worker will work collaboratively with refugee and migrant community leaders, faith leaders and community members, including women, to implement programs and strategies to prevent and respond to family violence within refugee and migrant communities. This will include developing education programs, campaigns and response initiatives that aim to address underlying gendered drivers of violence, promote gender equality, support community members to call out inappropriate attitudes and behaviours and support and empower victim/survivors to seek and receive appropriate support, including promoting accessible referral pathways into external support services.

The project worker will also provide information, short term support and referrals into specialist family violence services for people who present as a result of the interventions, as well as providing support to others who contact MIC seeking assistance with family violence related matters, where appropriate.

The project worker will also be responsible for supporting MIC staff and community and faith leaders in identifying and responding to family violence and developing and delivering training as required.

The project worker will:

  • work with refugee and migrant communities to implement a range of prevention programs, groups and initiatives
  • identify barriers to victim/survivors and those at risk of or experiencing family violence, seeking support and establishing appropriate and accessible referral pathways into support services.
  • ensure multicultural community members at risk of, or experiencing, family violence are supported to access specialist family violence services through referral by multicultural, faith-based or ethno-specific organisations
  • build the capability of ethno-specific, faith-based and multicultural organisations to identify and respond to family violence in line with the Victorian Government Family Violence Multi-Agency Risk Assessment and Management Framework (MARAM)
  • build stronger partnerships between multicultural, faith-based and ethno-specific organisations and specialist family violence services, including inTouch Multicultural Centre Against Family Violence, to support stronger referral pathways and better support people experiencing family violence
  • ensure multicultural communities are engaged in family violence awareness raising and prevention activities
Key Result Areas
  • Planning, delivery and evaluation of community development activities with refugee and migrant communities and their community associations in the eastern suburbs of Melbourne that build their capacity to prevent and respond to family violence
  • Develop and maintain strong links and effective partnerships with other agencies and service providers working in the Eastern Metropolitan Region (EMR)
  • Work in partnership with refugee communities, their associations and local agencies across the EMR to develop programs and activities that meet identified needs of these communities
  • Fulfill all reporting requirements
  • Provision of effective casework services that assist people from refugee and family stream migrant backgrounds who settle in the EMR and who are at risk of, or experiencing family violence
  • Develop and deliver information sessions, programs and activities to people from refugee and family stream migrant backgrounds who live in the EMR, providing them with information and skills that will assist them to prevent and/or respond to family violence, including access to services for victim/survivors

Key Selection Criteria


  • Demonstrated community development skills
  • Demonstrated experience in working with refugee communities and knowledge of refugee settlement in Australia
  • Demonstrated experience in successful project management
  • Demonstrated experience of working with victim/survivors of family violence and a
  • Demonstrated knowledge of the barriers victim/survivors from refugee and migrant backgrounds face to accessing services when seeking support
  • Demonstrated experience in developing and maintaining effective partnerships with external agencies across both the government and community sectors
  • Excellent written and verbal communication skills
  • Excellent interpersonal, networking, consultation and negotiation skills
  • Sound organisational and time management skills
  • Experience in complying with reporting requirements of government in respect to received funding
  • An understanding of the MARAM framework and the Family Violence and Child Wellbeing Information Sharing Schemes


  • Completion of MARAM training (accredited or non-accredited)
  • An Australian Driver’s Licence
  • Proficiency in using Microsoft Office suite
  • Bilingual skills in a relevant community language

Position dimensions

The Project Worker will:

  • Report to the Migrant Information Centre (Eastern Melbourne) Manager
  • Work in co-operation with staff and volunteers of the Migrant Information Centre (Eastern Melbourne)
  • Manage and effectively implement project objectives and work plans as stated in the agreement between Migrant Information Centre (Eastern Melbourne) and the Department of Premier and Cabinet
  • Provide reports, attend staff and network meetings and liaise with funding bodies as required


About the organisation

Organisation Name : Migrant Information Centre (Eastern Melbourne) Limited

MIC provides support to people from culturally and linguistically diverse backgrounds residing in the eastern suburbs of Melbourne.  The region covers the Local Government Areas of Boroondara, Knox, Manningham, Maroondah, Monash, Whitehorse and Yarra Ranges. The MIC is governed by a Board of Directors.

The MIC’s objectives are:

  • Provide poverty support and emergency relief programs to migrant families and individuals suffering financial crisis, destitution, misfortune, helplessness and sickness
  • Deliver post arrival services relevant to new migrants and refugees in the Eastern Melbourne Region (the region) to ensure effective local settlement and orientation
  • Enhance direct provision of settlement services to migrants in the region
  • Provide a primary focus for settlement planning, coordination and delivery in the region, with the objective of ensuring effective and culturally sensitive service provision to migrants by mainstream agencies
  • Enhance existing links with and between a range of service providing agencies in the region
  • Identify service gaps and/or shortfalls in relation to migrants by mainstream agencies within the region and provide advice and assistance related to appropriate service delivery in the development of new, alternative or additional services for migrants to bridge gaps and shortfalls
  • Assess duplication of service within all areas of migrant settlement and to facilitate an effective network grid for the minimisation of duplicate services
  • Investigate technology-based solutions for the provision of information on services available within the region to the wider community
  • Carry on any other activity, which in the opinion of the majority of the Board of Directors would comprise the spirit and intent of the Board

Migrant Information Centre (Eastern Melbourne) (MIC) has a strong commitment to ensuring that all children and young people accessing the MIC are safe, listened to and protected and that all Child Safe Standards are reflected in our day-to-day work practices.  


How to apply

To apply for the position, please address all Key Selection Criteria in writing and send this, along with your resume and two professional referees to Virginie Charoux-Mindiel at by 11.59pm on Sunday 1st August 2021.


Please quote in application: Family Violence Project Worker (0.8 FTE) via Pro Bono Australia.


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