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Manager – Carer Support

Organisation : Uniting

Location : Melbourne

Work type : Full-time

Profession : Community Services

Salary type : Other

Application closing date : 30 Jul, 2021

About the role

  • Leading Community Services Organisation
  • Salary packaging, and competitive sector remuneration
  • Professional development opportunities in a supportive environment
  • The chance to make a genuine difference in people’s lives
  • Full-time | Ongoing Position  
  • Based in Metro Melbourne (Preference to be based in Mount Waverley)

Uniting Carer Services delivers a range of government funded carer support and client assistance programs across multiple metropolitan Melbourne and regional Victoria locations. These programs provide flexible respite support, early intervention, social support, and carer assistance. In early 2020 a consortium was established to deliver the Department of Social Services newly funded Carer Gateway service. As one of seven successful providers in the consortium, Uniting developed and implemented an operating model and a specialised workforce for the provision of Carer Gateway services which commenced in April 2020. 

Uniting has several new exciting leadership positions available in Carer Services with a vision of maximizing the opportunities into the future for Uniting as a lead Carer Services agency and to develop a more effective and sustainable service delivery model that will benefit employees, consumers and partners.

About the opportunity

Reporting to the Senior Manager Carer Services, the Manager Carer Support is responsible for developing, supporting, leading and inspiring a team of practitioners to ensure the delivery of high-quality supports for clients, carers and their families within a range of Carer Services including;

  • Commonwealth Home Support program (CHSP) in the EMR, NMR and GNE
  • State funded Support for Carers Programs (SCP) in the GNE and SMR
  • Lynbrook Hub in the SMR
  • Centre Based Respite in EMR & NMR (Partner Agency)

The position is a member of the Carer Services leadership team and will work collaboratively with the other members of this team to create consistent, effective structures and ways of working that enable the delivery of exceptional experiences, supports and services. The position will ensure compliance with all safety, quality, regulatory and contractual obligations.

You can view the full position description here

About you

To be successful in your application you will meet the person specification in the position description, including having a Bachelor level degree in a relevant professional discipline and demonstrated experience in a leadership role.

You will also have:

  • Strong understanding needs of carers, clients and families, and service gaps
  • Ability to manage programs/services, staff and budgets
  • Demonstrated proactive approach to problem solving, innovative thinking and decision making
  • Demonstrated ability to support change and improve agency and team culture
  • Demonstrated commitment to service performance, evidence-based practice and improving outcomes for consumers
  • Experience in developing and maintaining sustainable partnerships with funding bodies and other key stakeholders

How to apply

If this sounds like you, apply today by submitting the following

  • Cover Letter (1 page outlining your suitability according to the position description)
  • Current Resume (no more than 3 pages)
  • Address the Core selection criteria in the position description

Please Apply Immediately – Interviews will commence upon receipt of applications.

Applications close July 30 2021

Get in touch

For further information get in touch with Melissa Hulston – Recruitment Lead

T: 0432 185 226

About Uniting

At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. Visit us:

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and Working With Children Check (in Victoria) and/or Working With Vulnerable People Check (in Tasmania) prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

We work in solidarity with Aboriginal and Torres Strait Islander people as Australia’s First Peoples and as the traditional owners and custodians of this land. We celebrate diversity and value the lived experience of people of every ethnicity, faith, age, disability, culture, language, gender identity, sex and sexual orientation. We welcome lesbian, gay, bisexual, transgender, gender diverse and non-binary, intersex and queer (LGBTIQ+) people at our services. We pledge to provide inclusive and non-discriminatory services.

About the organisation

Organisation Name : Uniting

How to apply

Please click on the apply now button for further details.

Please quote in application: Manager - Carer Support via Pro Bono Australia.


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