About the role
- Impactful office/WFH based customer service/administration role
- Great team with inclusive culture.
- Employer of choice winners for 5 years running.
This opportunity within our passionate IDFM team will suit an Administrator/Customer Service Professional with excellent communication skills, looking for an impactful role that aids in ECEC services accessing funded support to include children with additional needs in inclusive environments. The core functions of the role are as follows.
- Respond promptly and effectively to queries from ECEC services, Inclusion Agencies (IAs) and other stakeholders.
- Undertake tasks to support the application assessment process, including application screening, to ensure requests for IDF are processed and an outcome received, in line with the ISP Guidelines.
- Process Audits and undertake other required compliance tasks to support appropriate access to funded support, in accordance with the IDFM Policy and Practice Framework.
This position is available as a result of increased demand for funded support through the Inclusion Support Program and will see you working Full Time (Monday to Friday) accruing a monthly rostered day off, on a 12 month fixed term contract due to current funding.
The position will be based between our IDFM Office in Sydney’s CBD and working from home.
Aboriginal and Torres Strait Islander peoples are encouraged to apply.
What we’re looking for:
We also want you to be as passionate about inclusion within early childhood education, and as committed to achieving positive outcomes as we are.
In addition, you will have:
- Demonstrated excellent oral and written communication skills
- Demonstrated excellent customer service skills
- Demonstrated high level of attention to detail.
- Ability to use online systems
- Ability to work efficiently and meet multiple deadlines
- Ability to work well in a team environment Intermediate to advanced skill level in Microsoft Office Suite including Outlook, Word and Excel, including use of spreadsheets for data collection
- Ability to participate in change
The preferred candidate will be required to undertake a Working with Children Check as KU is proudly a Child Safe aware organisation.
Why join us?
KU has been recognised as a Winner of The Australian Business Awards for Employer of Choice in 2016, 2017, 2018, 2019 and 2020. At KU we want to make your work with us as interesting and rewarding as we possibly can.
KU is a culturally sensitive employer, committed to improving outcomes for Aboriginal and Torres Strait Islander children, families and employees. KU holds a vision for reconciliation and a future where the cultures, languages and histories of Aboriginal and Torres Strait Islander peoples as the First Nations Peoples of Australia is celebrated, where all Australians embrace the Elders past, present and future for the wisdom and knowledge they hold and share and support emerging leaders in local communities.
The KU Difference:
- We Reward – We offer sector leading pay and benefits including salary packaging and discounted private health insurance.
- We Build Careers – We enable and encourage our people to grow and evolve with us
- We Grow Our People – We provide opportunities to learn, grow and enhance your professional practice through KU’s high quality professional learning program
- We Offer an Inclusive Culture – We’ve created a diverse and inclusive working culture with a shared vision and common values.
How do you apply?
If the above resonates with you and you feel you can positively contribute to this committed and inclusive team, please click the ‘Apply’ button to be taken to the application form!
Please include a separate cover letter and resume addressing your suitability to the role.
For further information contact Cathy Bradley on firstname.lastname@example.org or 0418 961 351.
To view other exciting opportunities with KU in 2021, please visit our website https://www.ku.com.au/careers
About the organisation
Who we are:
KU Children's Services (KU) is a leading not for profit provider of nearly 130 early childhood education and care services in NSW, VIC, the ACT and QLD. Established in 1895, KU is one of Australia’s most experienced and respected providers of long day care, preschool, outside school hours care, family programs and early intervention services. KU also operates programs on behalf of the Australian Government and provides professional services to the early childhood sector and the wider community.
KU Children’s Services (KU), in partnership with Include Me (part of Big Fat Smile Ltd), receives Australian Government funding to operate the Inclusion Development Fund Manager (IDFM). The IDFM is the single national organisation responsible for management of the Inclusion Development Fund (IDF), which is a key element of the Inclusion Support Program (ISP). The ISP supports early childhood education and care (ECEC) services to build their capacity to implement and embed inclusive practices and include children with additional needs alongside their peers.
The Inclusion Development Fund (IDF) provides funding to mainstream ECEC services, Including Outside School Hours Care, to address barriers to inclusion. The IDFM ensures a nationally consistent and equitable application of the IDF eligibility requirements to all applications from ECEC services.
How to apply
Please quote in application: Program Officer | KU Inclusion Development Fund Manager - Sydney via Pro Bono Australia.