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Targeted Case Manager, Navigator – Inner East Melbourne

Organisation : Jesuit Social Services

Location : Melbourne (Brunswick)

Work type : Full-time

Profession : Community Services

Sector : Youth & Young People

Salary type : Annual Package

Salary : A base salary of $72361 per annum, plus superannuation and salary packaging is offered.

Application closing date : 25 Jul, 2021

About the role

  • Be part of an organisation that makes a difference in the community
  • Full Time Position
  • Based in Brunswick

About the program

Navigator is a program funded by state government which aims to support disengaged learners aged 12 to 17 years old to re-engage with an education or training pathway.

The program works closely with families and schools and uses assertive outreach, case management and restorative practice to re-engage children back into learning pathways.

Jesuit Social Services is delivering Navigator in the Inner Eastern Melbourne area in partnership with the Victorian Aboriginal Child Care Agency and will be working closely with local schools and services and the regional Department of Education and Training office.

About the role

An exciting opportunity exists for an experienced and qualified individual to take on a case work role with this initiative.

The role will be responsible for engaging young people and their families in time-limited interventions with pathways onto case management, Active Hold or community based options as required.

Key responsibilities include:

  • Engaging and building rapport with young people and their families
  • Undertaking assessments
  • Developing, implementing and reviewing re-engagement plans to address the barriers to a young person’s disengagement
  • Fostering strong and positive relationships with program partners, schools, DET, local agencies and other related professionals

The Navigator Inner Eastern team will be based in Brunswick and Richmond, with capacity to hot desk across sites.

A base salary of $72361 per annum, plus superannuation and salary packaging is offered, together with ongoing professional and career development.

Candidate requirements

To be successful in the role you will have:

  • Demonstrated skills and experience in providing appropriate case management to vulnerable young people and families – including brief intervention approaches, conducting risk and safety assessments and developing support plans
  • Capacity to work with a high degree of cultural competency and understanding of culturally appropriate service delivery in relation to Aboriginal and CALD young people, their families and communities;
  • Building and fostering relationships with a diversity of stakeholders;
  • Experience working with families and ability to use a range of strategies around family issues such as family violence, family breakdown and school withdrawal.

What Jesuit Social Services can offer you:

  • A comprehensive Induction and Orientation program
  • Ongoing role related training and development
  • An organisation that lives their values, through our day to day work
  • A welcoming and supportive environment
  • Employee assistance program
  • A competitive salary plus salary packaging benefits
  • Generous leave

About the organisation

Organisation Name : Jesuit Social Services

Jesuit Social Services is a social change organisation working to build a just society where all people can live to their full potential.

Since 1977, Jesuit Social Services has provided services to some of the most disadvantaged in our community.

We place a high priority on advocacy and are a leader in policy development and research.

How to apply

How to apply

To download the Position Description and to apply for this role, please head to the JSS Careers page.

For further information please contact Genevieve Higgins, Manager Community Justice Programs on 0429 047 356.

Applicants are required to respond to each of the Key Selection Criteria, with names and contact numbers of two referees. Your responses to the selection criteria should be incorporated into your covering letter. Please apply in confidence.

Applications close at 5pm Sunday, 25 July 2021.

Applications may be reviewed prior to the closing date and may be subject to change without notice.

Jesuit Social Services is an Equal Opportunity Employer, committed to providing a working environment that embraces and values diversity and inclusion. We celebrate and welcome all people regardless of ethnicity, cultural background, age, gender, sexuality, disability or religious affiliation.

Jesuit Social Services takes child protection seriously. We undertake multiple screening processes including appropriate reference and background checks, Working with Children Check and police checks to ensure the protection of children and young people in our care.

You are required to meet the behaviour standards outlined in our Code of Conduct.


Please quote in application: Targeted Case Manager, Navigator - Inner East Melbourne via Pro Bono Australia.


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