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Team Leader

Organisation : Whitelion

Location : Perth (Ballajura)

Work type : Full-time

Profession : Community Services

Sector : Youth & Young People

Salary type : Hourly

Application closing date : 30 Jul, 2021

About the role

  • Ballajura, WA location
  • Full time, SCHADS Level 5
  • Great salary packaging plus 17.5% annual leave loading

Do you like the idea of contributing to a nonprofit organisation supporting young people at risk? Then the new role of Team Leader might be for you!

Based at Whitelion’s Ballajura location, this role has the following key duties:

  • Recruitment, management, supervision and support of Swan program staff
  • Recruitment and management of volunteers and students
  • Supporting the State Manager in applying for grants
  • Contract management oversight, reporting and funder relationship maintenance of core WA programs (Swan)
  • Support the development and implementation of national initiatives such as practice, quality, evaluation, outcomes and youth engagement frameworks
  • Support budget development and delivery
  • Oversight and monitoring of client/program data including client information management system auditing
  • Program development, refinement, growth and review of program logics
  • Centre-based management of Ballajura Youth Drop-In Centre facility


You will have:

  • Previous experience leading, supervising and supporting a team of Case Workers and Volunteers with a range of complex client support requirements.
  • Experience in leading, developing, refining and implementing complex human services programs (preferably in the youth sector).
  • Demonstrated experience delivering outcomes-based services that have consistently achieved contract performance targets.
  • Experience and deep understanding of the issues impacting at risk young people particularly related to trauma and AOD matters.
  • Strong networking and relationship management experience with a proven ability to achieve organisation outcomes through effective external partnerships.
  • Excellent written and verbal communication skills
  • Experience leading within case management guidelines and processes including delivery of consistent case notes, program reporting and evaluation practices.


  • Great salary packaging plus 17.5% annual leave loading
  • An additional three (3) days gifted leave per year between Christmas and New Year plus two days well-being leave
  • Great team environment and organisational support
  • Access to Employee Assistance Program

About the organisation

Organisation Name : Whitelion

Whitelion is passionate about creating a workplace that promotes and values diversity. Our vision is for a world where no young person is left behind, where all young people have the right to equitable opportunities to reach their potential. We exist to build positive connections and pathways to work for young people at risk. Success depends on the voice and lived experience of highly vulnerable, high risk young people, systems around them and the Whitelion community.

How to apply

Position Description : PD WA Youth Services Team Leader 0621

Please briefly address the Experience and Qualifications sections listed in the Position Description as part of your cover letter, and submit together with your resume.


Please quote in application: Team Leader via Pro Bono Australia.


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