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Capacity Builder & Trainer

Organisation : inTouch Multicultural Centre Against Family Violence

Location : Melbourne

Work type : Part-time

Profession : Education & Training

Sector : Consulting, Families, Mental Health, Women

Salary type : Annual Package

About the role

  • Located in East Melbourne / Dandenong / Outposts
  • SCHADS Level 5 (depending on experience) + EBA benefits including 3% above award payment + 10% Superannuation. Salary packaging available.
  • Join a community-connected NFP enacting positive change at the intersection of family violence and multiculturalism!

The position is part of a small team of experienced trainers, and capacity builders (or practitioners with both training and capacity building expertise), who have experience working with women from multicultural communities and/or in the family violence sector.

Capacity Building

  • Development delivery and evaluation of capacity building initiatives, expert advice, and advocacy
  • Contribute to a range of project work in a variety of settings


  • Training predominantly focuses on culturally responsive family violence practice
  • Training participants may be professionals working in the field of family violence or within broader community services or may be volunteers, students, community members and community leaders from multicultural communities
  • The training encourages participants to critically reflect on their own and clients’ cultural contexts and examine the impacts of this on their practice.

If you have the capability to achieve success in this role, have a genuine commitment to social justice, high ethical standards and values. We would love to hear from you!

Position Accountabilities

  • Conduct needs analysis, develop tailored training packages and provide training and other professional development opportunities and resources which help to prevent and respond to family violence in multicultural communities.
  • Contribute to a process of continuous improvement and update of the training based on research and practice in Family Violence, cross-cultural work, MARAM prescription, training methodology participant feedback and training evaluations.
  • Contribute to practice-based public forums to promote inTouch’s work in the field and build capacity of other organisations
  • Liaise closely with Team Leader Sector Development, other trainers, and case-managers to ensure high quality training delivery.
  • Deliver specialist advice/knowledge to external service providers in relation to family violence and multicultural communities
  • Develop and maintain relationships with capacity building/training stakeholders, partly as co-design initiatives where relevant
  • Assist in developing training policies and procedures as part of the quality system
  • Undertake timely reflective practice and summary report writing on training and capacity building undertaken
  • Coordinate the development, implementation and maintenance of project plans and develop and implement strategies for monitoring and evaluating the quality and impact of projects
  • Develop and oversee administrative systems to manage various projects and contribute to budgeting and reporting functions
  • Ensure a safe work environment and compliance with inTouch policies and legislation;

About the organisation

Organisation Name : inTouch Multicultural Centre Against Family Violence

inTouch Multicultural Centre Against Family Violence provides services, programs and responses to issues of family violence in CALD communities. By acknowledging the rights and diverse experiences of our clients, we develop and implement a number of culturally sensitive and holistic models for the provision of services to both victims and perpetrators of family violence. In tackling the issues of family violence we act on multiple levels – individual, relationship and community.

For more information about inTouch, including their rich history and role within the family violence sector please visit

How to apply

As part of our screening process in support of the safeguarding of our clients, candidates will be required to complete a satisfactory National Police Check, Statutory Declaration where necessary, sign our Code of Conduct and complete a Working with Children Check.

inTouch has an Equal Opportunity Exemption (H143/2018) and requests applications from those who identify as female only. Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

To apply, send a short covering letter explaining why you are interested in this position, attach your CV and a brief document (2 pages maximum) addressing the key selection criteria.

There is no application close date and interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience. A detailed position description is available on our website

Please send your application to, using the subject line: Case Manager to via Pro Bono.

Applications close on Interviews will be held on a rolling basis.


Please quote in application: Capacity Builder & Trainer via Pro Bono Australia.


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