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General Manager – Family Services

Organisation : Ramahyuck District Aboriginal Corporation

Location : VIC Regional (Sale)

Work type : Full-time

Profession : Board & Committee Members, CEO & Senior Management, Community Services

Sector : Community Development, Families

Salary type : Annual Package

About the role

  • Career Opportunity with variety and challenge
  • Make a “REAL” impact on the community
  • Active involvement in new Executive Team

As General Manager – Family Services you’ll be based in East Gippsland (around Traralgon), reporting to a new CEO. This critical role will be an integral member of the executive team, being an ambassador for the ongoing positive business culture, implementing the strategy, and contributing to the overall development of the Corporation into the future.

You will have full responsibility, through your team, for delivering services including a full range of child and family programs, plus those that support and provide diversional programs to promote the wellbeing of the Aboriginal and Torres Strait Islander people of the region.

A key element of the role is to lead a focus of continual improvement, delivering programs in a professional and timely manner, that reinforces a culture of fostering empathy and compassion, via excellent client service and of course strong cultural alignment.

You will understand that to a large part, your success will be measured by your effectiveness in managing a large and diverse team, ensuring they are all aware of the goals and objectives of their roles, and how they fit into the department and the Corporation as a whole.

This requires development of plans to see they are well equipped and engaged to meet the needs of a growing and changing Family Services environment, all contributing to positive client outcomes, and community expectations. Underpinning the team development will be your leadership in the continual capability improvement through development programs, training to the required levels, and recruitment.


Equally as critical is an in-depth knowledge of the relevant Family Service legislation, compliance, and reporting requirements both at Federal and State level, inclusive of the development and maintenance of client files.  You will liaise with a number of stakeholders at executive level including Dept. of Human Services, the Victorian Department of Families, Fairness and Housing and CSO’s plus other relevant agencies, and of course the community in relation to the delivery of services to families. As such you possess a very strong communication ability, with an open style that instills confidence, delivering specific messages effectively and appropriately to a number of different levels and audiences.


As the current business model is built on a range of Government funding, it is also expected that you possess a sound understanding of the relevant funding models, where you can manage reporting and application process as required.

I am seeking someone who can hit the ground running, therefore it is critical you have a good level of understanding of Aboriginal culture, and related family services environment. More than likely you will come from a similar role in the region, either as a Leader, Executive, or Senior Manager looking to take your next career step.

It is expected you will be tertiary qualified in Community Services or Business, and potentially postgraduate studies along similar lines.


About the organisation

Organisation Name : Ramahyuck District Aboriginal Corporation

Ramahyuck was established as an Aboriginal Community Controlled Health Organisation in 1992, and has grown to be a leading provider of primary health care and related social and family support services to Aboriginal people and Communities across the Gippsland region of Victoria.

Their primary health clinics, family and social and emotional wellbeing programs specialise in culturally appropriate and holistic health and wellbeing services for Aboriginal people while also providing much needed GP services to the non-Aboriginal population.

How to apply

Howe Management Consulting and the Ramahyuck Board strongly encourages applications from Aboriginal and Torres Strait Islander people.

 If the question you’re asking is “where do I sign up?”, then hit the ‘APPLY NOW’ button below.  For a confidential chat, contact Daryl Howe, Managing Partner on 0408 506 920



Please quote in application: General Manager – Family Services via Pro Bono Australia.


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