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Youth Worker, Settlement Services (1FTE)

Organisation : Migrant Information Centre (Eastern Melbourne)

Location : Melbourne (Box Hill )

Work type : Full-time, Part-time

Profession : Client Services, Community Services, Social & Support Work

Sector : Community Support Services

Salary type : Annual Package

About the role

The Migrant Information Centre (Eastern Melbourne) (MIC) is seeking an experienced caseworker and group program facilitator to work in the Settlement Engagement and Transition Service (SETS) Program team, providing capacity building and support for young people from refugee and family stream migrant backgrounds who have recently settled in Australia and reside in the Eastern suburbs of Melbourne.  The position includes casework with young people aged 12 to 25 years, including providing outreach at local secondary schools in the Eastern suburbs and organising and facilitating group programs and activities to support the needs of young people from refugee and migrant backgrounds who are new to Australia. This role will have a focus on working with young men.

Key Result Areas:

Provision of effective casework services that assist young people from refugee and family stream migrant backgrounds who settle in the Eastern suburbs of Melbourne, including providing outreach work at local secondary schools.

Develop and deliver programs to assist young people from refugee and family stream migrant backgrounds who settle in the Eastern suburbs of Melbourne to successfully settle and participate in the wider Australian community.

Develop and maintain strong links and effective partnerships with other agencies and service providers working in the Eastern Region, including schools with high numbers of students from refugee and family stream migrant backgrounds.

Participate in the development and implementation of effective and innovative responses to identified needs of young people from refugee and family migrant backgrounds through activities that include working collaboratively with MIC staff and/or other service providers in the Eastern region.

Advocate on behalf of young people who settle in Australia under the Humanitarian or family migration program who have low English proficiency with the aim of improving their access to services and resources.

About the organisation

Organisation Name : Migrant Information Centre (Eastern Melbourne)

Migrant Information Centre (Eastern Melbourne) provides support to people from culturally and linguistically diverse backgrounds residing in the eastern suburbs of Melbourne.

The region covers the Local Government Areas of Boroondara, Whitehorse, Manningham, Maroondah, Knox, Yarra Ranges and Monash.    

The centre’s objectives include:

  • Provide poverty support and emergency relief programs to migrant families and individuals suffering financial crisis, destitution, misfortune, helplessness and sickness
  • Deliver post arrival services relevant to new migrants and refugees in the Eastern Melbourne Region (the region) to ensure effective local settlement and orientation
  • Enhance direct provision of settlement services to migrants in the region
  • Provide a primary focus for settlement planning, coordination and delivery in the region, with the objective of ensuring effective and culturally sensitive service provision to migrants by mainstream agencies
  • Enhance existing links with and between a range of service providing agencies in the region
  • Identify service gaps and/or shortfalls in relation to migrants by mainstream agencies within the region and provide advice and assistance related to appropriate service delivery in the development of new, alternative or additional services for migrants to bridge gaps and shortfalls
  • Assess duplication of service within all areas of migrant settlement and to facilitate an effective network grid for the minimisation of duplicate services
  • Investigate technology-based solutions for the provision of information on services available within the region to the wider community
  • Carry on any other activity, which in the opinion of the majority of the Board of Directors would comprise the spirit and intent of the Board

The Centre is managed through a Board of Directors. Migrant Information Centre (Eastern Melbourne) (MIC) has a strong commitment to ensuring that all children and young people accessing the MIC are safe, listened to and protected and that all Child Safe Standards are reflected in our day-to-day work practices.  

How to apply

This position has been re-advertised. Previous applicants need not apply.

To apply for the position, please address all Key Selection Criteria in writing and send this, along with your resume and two professional referees to Virginie Charoux-Mindiel at by 11.59pm on Wednesday 15th September 2021. For information about the position, please contact Jessica Bishop, Manager, on 03 9285 4888.


Please quote in application: Youth Worker, Settlement Services (1FTE) via Pro Bono Australia.


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