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People and Shared Services Manager

Organisation : ARC Justice

Location : VIC Regional

Work type : Full-time

Profession : Community Services, Management

Sector : Community Support Services

Salary type : Annual Package

About the role

The work of the People and Shared Services team critically underpins ARC Justice’s ability to deliver services and create impact in the community. This is a senior leadership position in ARC Justice and oversees our organisation’s human resources, finance, risk, quality assurance, and facilities management, including ICT.  In partnership with the CEO and the ARC Justice Leadership Team, the People and Shared Services Manager works with their team to devise strategy, implementation and continuous improvement across their portfolio.  

The position currently oversees 5 staff members, with potential for expansion of this portfolio to deliver on key organisational priorities. 

This position can be based out of either our Shepparton or Bendigo office. Regular travel between the two locations will be required, for which a fleet vehicle is available. There is also flexibility for some hours to be completed by working from home

About you

Committed to social justice, you are dedicated to promoting access to justice in regional and rural Victoria.

You are a strategic and collaborative leader, who is also happy to work hands on when required. You have exceptional interpersonal skills and are highly effective at building relationships. You enjoy the people side of management and you are skilled at inspiring and motivating others towards a common purpose.

You may have experience in a similar role, or you may bring leadership experience from a different area of work. It’s your diversity of experience, interpersonal and leadership skills that we are seeking.

Overseeing such a breadth of responsibilities, you are highly skilled at sourcing expertise and information to fill knowledge gaps.

Wherever your background has been, you will have proven experience in a strategically significant role managing a portfolio of specialist teams and activities, be a strong systems thinker and have attention to detail.

You thrive in an environment with autonomy, in which you also empower employees to deliver in their areas of expertise. You are skilled at bringing your team’s activities together to ensure alignment to strategy and delivery of organisational priorities, while also supporting the work of other teams across the organisation.

We encourage you to look at our Key Leadership Capabilities in the attached position description, which outlines the attributes and skills we value in our senior leaders.

The Offer

• Full time ongoing position, although 0.8 FTE can be negotiated for the right candidate.

• Primary working location, travel time, vehicle use and flexible work/working from home arrangements can be negotiated in line with the organisational policies and procedures.

• A flexible and supportive team environment where staff engagement and development are priortised.

• SCHADS Level 7, with above Award salary subject to skills and experience.

• 3 days ex gratia between Christmas and New Year’s Day.

• Salary packaging and accommodation and meal/entertainment packaging is also available.

ARC Justice is an inclusive employer. Members of the LGBTIQA+ community, CALD and Aboriginal and/or Torres Strait Islander people, and people with disabilities, are encouraged to apply.

About the organisation

Organisation Name : ARC Justice

ARC Justice provides legal help and tenancy advocacy services to people in Central and Northern Victoria

We value, respect and are committed to diversity and inclusion for all.

How to apply

Download the Position Description here.

Applications must be submitted via email and not through any third-party recruitment platform. Please address enquiries and applications to Hayley Mansfield, CEO, at

Applications must include:

• Current Curriculum Vitae (CV/Resume)

• A cover letter

• Your response to the key selection criteria (essential and desirable skills/experience)

Please note that applications that do not respond to the key selection criteria will not be considered for interview.

Applications close Wednesday 20th October at 9am.


Please quote in application: People and Shared Services Manager via Pro Bono Australia.

Profession: #Community_Services, #Management
Sector: #Community_Support_Services

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