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Support Coordinator – Suicide Prevention

Organisation : Being

Location : Sydney (Woolloomooloo)

Work type : Part-time, Contract/Temporary

Profession : Community Services, Program Coordination & Management, Social & Support Work

Sector : Community Support Services, Mental Health

Salary type : Annual Package

About the role

  • 30 hours per week
  • Fixed-term contract to 30 June 2022
  • Woolloomooloo Based (Working from home during COVID restrictions)


The Support Coordinator will work within the suicide support and awareness portfolio to establish and roll out the second phase peer support pilot program in line with BEING – Mental Health Consumers’ values and purpose. 

Working closely with the portfolio manager, the position will be responsible for engaging with community members to ensure uptake of the program, as well as recruiting and supporting peer facilitators of each 6-week program. 

This is a state-wide role and engagement with other departments of the organisation will be essential to ensure the effective rollout of the program. 


As a newly created role, the incumbent will be a hands-on person, who enjoys community engagement, and has a positive can-do attitude to the changes of implementing a new program. 

About You

To be successful in the role, you will need to have: 

  • A positive attitude and collaborative approach
  • Interested in being part of a new peer support group pilot program
  • Ability to provide supervision to peer facilitators  
  • Be passionate about community leadership and co-designing programs with the community
  • Great with time management and super organised
  • Ability to bring your creativity to establishing new and exciting programs
  • Highly organised with excellent time management 


Duties and Responsibilities


  • Working with portfolio manager to develop and implement a portfolio plan.  
  • Assist with the establishment of phase 2 of the Suicide Support and Awareness Program, including providing recruitment and support to facilitators and participants. 
  • Review and redevelopment of program workbook.
  • Support the effective internal communications and integration of program strategies and operations across BEING – Mental Health Consumers work. 
  • Support the ongoing development of a structured educational strategy for portfolio programs in collaboration with the BEING Leadership Academy. 
  • Enhance and maintain records, data management and reporting systems inclusive of any budgetary requirements
  • Establish, facilitate and evaluate group program and portfolio events and activities. 
  • Facilitating the co-design committee program and providing support to committee members including secretariate support as required. 
  • Facilitate online and in-person groups (pending COVID restrictions) as required. 
  • Provide general administrative and operational support to the portfolio.
  • Working with the portfolio manager, source funding opportunities specific to suicide prevention, and assist in the completion of grant proposals.  
  • Representing BEING – Mental Health Consumers at relevant state-wide working groups and events. 
  • Establish and maintain effective working relationships with internal and external stakeholders
  • Book events, catering and other items required for the portfolio workshop, forum events and meetings.
  • Other duties as required. 



To be successful in the position you will have the following:

  • Minimum of a Diploma qualification community services, mental health, or other relevant disciplines.
  • Experience in community engagement and project management. 
  • Demonstrated experience using Microsoft Office, shared drives and database entry and management systems.
  • Experience working with information governance, data protection and confidentiality.
  • Experience providing excellent customer service.
  • Demonstrated experience working with people from diverse backgrounds
  • A genuine understanding of the challenges faced by people experiencing mental health issues. 
  • Excellent relationship management skills.
  • Highly developed interpersonal, verbal and written communication skills.
  • Ability to work in a dynamic team environment.
  • Ability to prioritise, multi-task and work to deadlines.
  • Ability to evaluate and report on the effectiveness of record management systems.
  • Ability to work autonomously and use initiative to seek clarification as required.
  • Ability to be creative, innovative, flexible and agile to the changing needs of a new program environment. 
  • Demonstrated understanding of and commitment to the values BEING – Mental Health Consumers.
  • Positive approach to the workplace.


What you’ll get in return

  • Work-life balance & flexibility in family-friendly environment
  • Competitive base salary
  • Work with a collaborative team that cares
  • EAP services
  • Modern terrace office location, with a lovely outdoor balcony for lunches and breaks
  • Workplace surrounded by public transport
  • Working for a peak body who is making a difference
  • Health and wellbeing initiatives


Our Culture:

We pride ourselves on holding firm to our principles of Recovery Orientated Practice. This means that BEING – Mental Health Consumers upholds the following for our staff, Board, contractors, volunteers, members and the broader community:


  • Promoting culture and language of hope and optimism for people living with mental health issues.
  • Use person-first language and holistic approaches to recovery.
  • Supporting personal recovery.
  • Organizational commitment and workforce development to include people living with mental health issues. 
  • Take action on social inclusion and the social determinants of health, mental health and wellbeing. 
  • Belief that recovery is possible for everyone. 


About the organisation

Organisation Name : Being

BEING – Mental Health Consumers is the independent, NSW peak organisation speaking with and for people with lived/living experience of mental health issues. Our primary focus is to ensure the voices of people living with mental health issues are heard by decision makers, service providers, and the community, and have an opportunity to lead and influence systemic change in services and systems.

BEING – Mental Health Consumers is committed to human rights principles of diversity, inclusion, and equity and believes that recovery is possible for all people who live with mental health issues and emotional distress


How to apply

To be considered for this role Hit 'Apply Now' and submit your application!


BEING – Mental Health Consumers is an Equal Opportunity Employer. This means we apply affirmative action strategies to the employment of people with personal lived/living experience of mental health issues and encourage people living with mental health issues to apply and to be involved as employees of our organisation. 




Please quote in application: Support Coordinator - Suicide Prevention via Pro Bono Australia.

Profession: #Community_Services, #Program_Coordination_and_Management, #Social_and_Support_Work
Sector: #Community_Support_Services, #Mental_Health

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