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Supporter Finance Officer

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Organisation : Caritas Australia

Location : Sydney (Alexandria)

Work type : Full-time

Sector : Overseas Aid & Development

Salary type : Annual Package

About the role

Our ideal candidate will be a team player with experience in donor services, strong financial literacy and an ability to ensure the accuracy of financial data.

Let’s talk about you

You will thrive as the Supporter Finance Officer if you have:

  • Strong financial, written and verbal communication skills
  • A keen eye for detail and accuracy, coupled with strong administrative and procedural skills
  • Ability to identify opportunities for process improvement and business efficiency gain
  • Demonstrated high computer literacy, including Microsoft Office with intermediate Excel
  • Accurate and efficient data entry skills, including file transfers and imports, with experience using Salesforce and Salesforce related applications
  • Proven time management skills, able to manage competing deadlines without compromising quality
  • Ability to work within a team, but equally able to use own initiative and work independently

Let’s talk about your next role

In this role, you will be responsible for:

  • the processing of incoming mail including opening and logging mail, and processing change of address and ‘Return to Senders’ in the CRM database
  • completing donation related administrations tasks such as donation batches, reallocations, receipting templates and other tasks as required
  • completing daily and monthly reconciliation tasks for all donation income across multiple bank accounts and systems
  • managing campaigns and supporter data with confidentiality and accuracy, including campaign maintenance, data entry and case management in the CRM database
  • conducting administration tasks and providing assistance to other areas of the organisation as required
  • making a difference in the lives of vulnerable people

About Caritas Australia

Caritas Australia is the Catholic agency for international humanitarian relief and development in Australia. Through relationships with the Church, partners and communities in Africa, Asia, the Pacific and Australia, Caritas Australia helps to end poverty, promote justice and uphold dignity.

Our programs promote the good of every person regardless of their religious, political or cultural beliefs. We envisage a world in which children, women and men most vulnerable to extreme poverty and injustice are agents of their own change and architects of their own development.

Sound like you?

That’s a good sign! In return for your energy and ideas, we offer genuine flexible work/life balance.

We always support a safe, healthy, engaging and productive working environment for all employees and workers, whether that be in your home, an office or a combination of both.

We are a not-for-profit, so we offer a range of benefits. You can find more out here:

Learn more about Caritas Australia, our work and how we’re making a difference at:

We welcome people with different skills, and life experiences and encourage individuals from diverse backgrounds to apply.

Please submit your application including your cover letter and CV by 29 October 2021. We will be interviewing as applications come through, so please don’t delay in submitting yours. Only shortlisted candidates will be contacted.

For further information regarding this opportunity, please contact the People and Culture team on

Our commitment to safeguarding

At Caritas Australia, we recognise the personal dignity and rights of all people, especially children and vulnerable adults towards whom we have a special responsibility. If you are offered this position, you will be required to undergo relevant background checks, including police checks and reference checks. If the position requires a Working with Children Check or foreign police check, it is your responsibility to obtain one before starting work. You will also be required to sign our Code of Conduct which includes a section on Professional Behaviour Standards for the Protection of Children and Vulnerable Adults as well as to abide by our safeguarding policies.

Our commitment to diversity

At Caritas Australia, we support an inclusive and diverse workforce. In particular we encourage Aboriginal and Torres Strait Islander applicants for all advertised positions.

About the organisation

Organisation Name : Caritas Australia

How to apply


Please quote in application: Supporter Finance Officer via Pro Bono Australia.

Profession: #Fundraising
Sector: #Overseas_Aid_and_Development

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