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Case Manager Motivation for Change –: Afghani Group

Organisation : InTouch Multicultural Centre Against Family Violence

Location : Melbourne

Work type : Part-time

Profession : Community Services, Social & Support Work

Sector : Community Development, Families

Salary type : Annual Package

About the role

  • Located in East Melbourne / Dandenong / Outpost
  • SCHADS Level 5 + EBA benefits including 3% above award payment + 10% Superannuation + Salary packaging available
  • Join a community-connected NFP enacting positive change at the intersection of family violence and multiculturalism!


Motivation for Change Case Managers support male clients by providing trauma-informed practice to provide participants with opportunities to focus on and emphasise physical, psychological and emotional safety for all concerned. Case managers also work closely with group facilitators and partner contact workers to monitor and respond to safety concerns.

The Motivation for Change Case Manager position will undertake assessment, monitoring, planning, case management, advocacy and linking of program participants with support services. The Motivation for Change Case Manager is required to work closely with staff from other agencies to ensure the clients’ needs can be addressed in an integrated manner.

This role requires someone with a mature attitude, ability to take control and work autonomously within a team environment. Sound planning and organisational skills are essential, along with the ability to work on multiple tasks with competing demands, prioritise and make decisions. A confident, ethical and professional approach is required for the position.

Due to geographically dispersed locations of our clients, the case worker will need to travel to other areas to personally support clients at outposts as directed.

Key Selection Criteria


  • Degree in relevant qualification in community development, social work, welfare, or related discipline;
  • Demonstrated understanding of the gendered analysis of family violence;
  • Demonstrated specialist case management experience in providing trauma informed responses to people using or experiencing violence;
  • Experience in working with men who use violence towards family members within feminist and safety-first contexts will be highly regarded;
  • Well-developed written and verbal capability to engage with a range of professionals face to face on over the phone;
  • A sophisticated understanding of south Asian cultures;
  • Advanced skills in MS office software;
  • Proficiency in oral and written English skills;
  • Current Victorian driver’s license.


  • Demonstrated understanding and awareness of structural and social inequities which discriminate against people from culturally and linguistically diverse backgrounds (CALD), and in particular those with refugee and/or asylum-seeker backgrounds;
  • Proficiency in a second language such as Dari, Pashto or Hazaragi


About the organisation

Organisation Name : InTouch Multicultural Centre Against Family Violence

InTouch Multicultural Centre Against Family Violence is a leading accredited service, which provides services, programs and responses to issues of family violence in migrant and refugee communities. By acknowledging the rights and diverse experiences of our clients, we develop and implement a number of culturally sensitive and holistic models for the provision of services to both victims and perpetrators of family violence. In addressing the issues of family violence we act on multiple levels – individual, community and advocacy.


How to apply

As part of our screening process in support of the safeguarding of our clients, candidates will be required to complete a satisfactory National Police Check, Statutory Declaration where necessary, sign our Code of Conduct and complete a Working with Children Check.

The successful candidates are required to comply with the inTouch policy for all staff have full COVID vaccinations, including boosters, unless they have a medical exemption.

Candidates from culturally and linguistically diverse backgrounds are strongly encouraged to apply.

To apply, send a short covering letter explaining why you are interested in this position, attach your CV and a brief document (2 pages maximum) addressing the key selection criteria.

There is no application close date and interviews will be held on a rolling basis, candidates are encouraged to apply at their earliest convenience. A detailed position description is available on our website

Please send your application to, using the subject line: MFC Case Manager via Pro Bono.


Applications close on Interviews will be held on a rolling basis.


Please quote in application: Case Manager Motivation for Change –: Afghani Group via Pro Bono Australia.

Profession: #Community_Services, #Social_and_Support_Work
Sector: #Community_Development, #Families

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