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Customer Service officer – Administration

Organisation : Uniting

Location : Melbourne

Work type : Full-time

Profession : Administration & Office Support, Community Services

Salary type : Other

Application closing date : 8 Dec, 2021

About the role

  • Leading Community Services Organisation
  • Salary packaging, and competitive sector remuneration
  • Full-time Ongoing position
  • Free Parking- close to worksite
  • Compassionate, professional and supportive team environment
  • Triage and arrange supports for vulnerable people in the community

About the opportunity

This is a exciting opportunity to be involved in our In Home Support Services part of our newly established Nursing and Allied Health Team.

The role involves managing incoming enquires and referrals for clients seeking home support services such as Allied Health, Nursing, Personal Care, Domestic Assistance, Home Maintenance, Home Modifications and other programs. 

You will also be responsible for assisting with the teams administrative tasks and handling enquiries and calls regarding our programs. Arranging, confirming, changing and cancelling appropriate support to help, particularly older people, to remain living at home is another key requirement of the role.

Click here to view the full position description

About you

An ideal candidate will have a Certificate IV qualification (Administration, Community Services, Aged Care, Disability, Allied Health) and / or demonstrated equivalent expertise and work experience to undertake the activities required e.g. Allied Health Assistant and minimum two years’ experience in an administration or customer facing and/or telephone enquiries role from a diverse client and stakeholder base.

How to apply

If this sounds like you, find out more or apply today. Please upload the following as part of your application:

Please include:

  • Cover Letter
  • Current Resume – no more than 3 pages

Applications will close on 08 December 2021.

Get in touch

For more information or questions regarding this role, please contact Kosta Milonakos, Team Leader – in home Support on 1300-277-478.

About Uniting
At Uniting we are passionate about working together to inspire people, enliven communities and confront injustice. Visit us:

Uniting is a child safe organisation and is committed in everyday practice to ensure the safety and wellbeing of all children, at all times. As a ‘child safe’ organisation, employment with Uniting is subject to a satisfactory national (and international where relevant) police check and Working With Children Check (in Victoria) and/or Working With Vulnerable People Check (in Tasmania) prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

We seek to work in solidarity with Aboriginal and Torres Strait Islander people as Australia’s First Peoples and as the traditional owners and custodians of this land. We celebrate diversity and value the lived experience of people of every ethnicity, faith, age, disability, culture, language, gender identity, sex and sexual orientation. We welcome lesbian, gay, bisexual, transgender, gender diverse and non-binary, intersex and queer (LGBTIQ+) people at our services. We pledge to provide inclusive and non-discriminatory services.

About the organisation

Organisation Name : Uniting

How to apply

Please click on the apply now button for further details.

Please quote in application: Customer Service officer - Administration via Pro Bono Australia.

Profession: #Administration_and_Office_Support, #Community_Services
Sector: #Aged_Care_and_Seniors, #Children, #Community_Development, #Community_Engagement, #Community_Support_Services, #Disabilities, #Drug_Alcohol_and_Addiction, #Education_and_Employment, #Education_and_Training, #Employment_Services, #Families, #Foundations_Trusts_and_Philanthropy, #Health_–_General, #Homelessness_and_Affordable_Housing, #Humanitarian, #Law_Justice_and_Human_Rights, #Media, #Men, #Mental_Health, #Social_Enterprise, #Women, #Youth_and_Young_People

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