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Director, Program Quality & Delivery

Organisation : Johnson Recruitment

Location : Melbourne (Parkville)

Work type : Full-time

Profession : Education & Training

Sector : Education & Training

Salary type : Annual Package

About the role

  • Leading Mental Health Educational provider
  • Lead, develop and improve life changing programs & courses
  • NFP, based in Parkville - hybrid WFH model
The Organisation
Mental Health First Aid (MHFA) Australia is a national not-for-profit organisation focused on mental health training and research.  MHFA courses teach members of the public how to provide initial help to a person who is developing a mental health problem, experiencing a worsening of an existing mental health problem, or in a mental health crisis. The first aid is given until appropriate professional help is received, or the crisis resolves.  

COVID-19 has presented immense challenges for the community, and the continued dissemination of their evidence-based courses into the community has never been more important. 

The Role
Reporting to the CEO, the Director Program Quality & Delivery’s primary purpose is to ensure that the programs and courses are fit for purpose, consistent, and meet both external and internal requirements, encompassing any regulatory compliance and customer expectations. Leading a team of professional staff across a range of functions including Instructor and Course Quality, you will plan, and deliver MHFA Australia’s annual Training program.
The role aims for continuous improvement initiatives arising from product and process related deviations or customer feedback that ensure MHFA’s key product proposition, service, and product offerings are establishing the organisation as a best practice learning provider.

Key responsibilities:
  • Provide overall expertise in developing and delivering MHFA Australia’s annual Training Program of Instructor and MHFA courses nationally
  • Provide guidance and advice to the Chief Executive Officer on the challenges and opportunities for the growth and development of the MHFA’s Quality & Delivery Programs
  • Provide sound leadership and stakeholder engagement of MHFA’s Program Quality & Delivery Programs
The Person
With a commitment to evidence-based practice in mental health, you have:
  • Tertiary Qualifications in Mental Health, Adult Learning, Human Resource Management, or another relevant discipline
  • Significant experience in the development and delivery of adult education curriculum materials.
  • Demonstrated teaching ability, particularly for delivery to people outside the mental health sector
  • Demonstrated ability to resolve complex situations including conflict resolution that may involve psychological, behavioural and emotional issues.

The Offer
A very competitive remuneration package is on offer, offered as a full-time ongoing position. In addition, attractive PBI/NFP packaging is available along with flexible working arrangements.

If you have exceptional skills in the above areas and are looking for a new and exciting challenge, please make an application by clicking the ‘Apply’ tab below to submit your resume and cover letter in Word format. To confidentially discuss this role further, please feel free to call Alex Cooper (0472 510 848) or Barry Vienet (0418 329 523) from Johnson Recruitment.

This is a retained, exclusive assignment and any direct applications or referrals will be forwarded to Johnson Recruitment.

About the organisation

Organisation Name : Johnson Recruitment

How to apply


Please quote in application: Director, Program Quality & Delivery via Pro Bono Australia.

Profession: #Education_and_Training
Sector: #Education_and_Training

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