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Organisation : Orygen

Location : Melbourne (Melton)

Work type : Full-time

Profession : Administration & Office Support, Community Services, Customer Service

Sector : Community Support Services, Mental Health, Youth & Young People

Salary type : Annual Package

Salary : $51,594 p.a. + super + NFP salary packaging

Application closing date : 14 Dec, 2021

About the role

    • Ability to purchase additional leave
    • Pay less tax – NFP Salary Packaging up to $15,900
    • Continuing position


Your new job


The Health Service Receptionist will provide operational support to headspace Melton to ensure the effective delivery of all administrative functions. Functions include reception, maintaining appointment systems, billing and medical records, other database management and application of Microsoft Office tools.


You will:


  • Welcome and assist young people, their families and friends with enquiries and appointments.
  • Obtain and manage client and appointment information, ensuring confidentiality and privacy. 
  • Prepare accounts via Medicare bulk billing and assist with batching of Medicare claims.
  • Coordinate booking and set up of rooms for meetings, and catering requirements.
  • Ensure waiting area and consulting rooms are tidy, youth-friendly and stocked with relevant and up to date information.
  • Monitor stationery and clinical supplies and place orders as required to maintain a working supply at all times.


What you’ll need


You are passionate, energetic and determined to make a difference to health outcomes for young people. In addition, you will bring:


  • Demonstrated ability to communicate warmly and effectively with young people, their families and a diverse range of health and community service providers. 
  • Demonstrated ability to provide a high standard of confidential reception and administrative services, including a high level of word processing skills. 
  • Working knowledge of medical software and Medicare billing systems.


To view the FULL selection criteria and learn more about this opportunity, please go to to view the Position Description or contact Chris Brunner at for a confidential discussion.


What you’ll get in return


  • $51,594 p.a. + 10% super + NFP salary packaging up to $15,900
  • Pay less tax via salary packaging
  • Opportunity for career development and growth 
  • Ability to purchase additional leave
  • Flexible work to suit your lifestyle and access to policies and tools that support this
  • Opportunity to make a difference to young people in a purpose-led organisation


About the organisation

Organisation Name : Orygen

Imagine a future with unlimited potential. A future where every young person enjoys optimal mental health as they grow into adulthood. At Orygen, this is our life’s work, because we passionately believe it’s what all young people deserve.


Every step of the way, young people and families are at the heart of everything we do. Always.

Through world-leading research that creates change. Through pioneering reform that delivers real-world practical solutions.


At Orygen, that’s the future we’re creating right now. To do it, we have revolution in mind. 


How to apply

Join the revolution

If you’re keen to join Orygen and be part of our team challenging the status quo and reshaping the future for young people, apply now.


Please refer to the position description and submit your cover letter addressing the key selection criteria and resume to, using the subject line ‘Health Service Receptionist - Melton’ followed by your ‘full name’.  


Orygen is dedicated to gender equality, diversity and inclusivity. We strive to continue to build a culturally safe workplace where our values underpin the way we work and our commitment to First Nations people of Australia, young people and their families, LGBTIQA+ people and CALD people. We strongly encourage applications from the First Nations people.




Please quote in application: HEALTH SERVICE RECEPTIONIST via Pro Bono Australia.

Profession: #Administration_and_Office_Support, #Community_Services, #Customer_Service
Sector: #Community_Support_Services, #Mental_Health, #Youth_and_Young_People

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