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Manager Support Services

Organisation : VincentCare Victoria

Location : Melbourne (Glenroy)

Work type : Full-time

Profession : Community Services, Management

Sector : Community Development, Community Support Services, Homelessness & Affordable Housing, Youth & Young People

Salary type : Hourly

Salary : 55.50 - 57.22

Application closing date : 16 Dec, 2021

About the role

Manager Support Services

Northern Melbourne- Glenroy

Full time, 38 hours per week with the option to compress hours and receive a monthly RDO.

Rainbow Tick accredited organisation

 

About the role

This position leads four diverse service streams across support services including young adults, youth justice, adults/older adults, and brokerage. The programs work within a coordinated system that aims to achieve positive and optimal outcomes based on the client’s needs and individual goals.   

In this role you will have the opportunity to design, deliver, enhance and grow our service responses within VincentCare’s Homelessness Recovery Model. Fundamental to the role is to work in an integrated approach across all teams, within and across Hubs and with SVDP shared services.

Key to the success of this role will be using social justice principles to support the team in fostering a culture of inclusivity and promoting a strengths-based and trauma-informed approach. This position is critical to establishing and maintaining positive relationships with people accessing our homelessness services.

About the team

Support services provide support for a diverse population group, across all cohorts. The teams are renowned for working with clients that have a complex range of support needs. Their support and collaboration with aboriginal services and the LGBTI community, enable them to achieve sustainable results.

 

About you

You are an appropriately qualified professional with experience in providing comprehensive case management, planning and support to assist clients who are homeless and/or in housing stress.

You have an understanding of partnership initiatives and deliverables and an ability to positively collaborate with other programs and organisations. You understand the importance of interacting in ways that respect the equality, diversity, choices, rights, safety and responsibilities of individuals throughout the process whilst also maintaining strong professional boundaries.

You have experience in maintaining constructive, empathetic, supportive and respectful working relationships to ensure an integrated service response.

Your experience and knowledge also extends to:

  • Effectively engaging with people experiencing complex issues
  • An ability to manage critical incidents, identify and act upon immediate risk of danger to self and others in both outreach and service based capacities.
  • Highly developed interpersonal, written and verbal communication skills
  • Experience in liaising with other community service organisations for the development of on-going relationships and referral protocols beneficial to client support

 

Why work for us?  We offer:

  • An opportunity to contribute to an award winning organisation at the cutting edge of LGBTIQ inclusive practice and one that is both safe and culturally responsive.
  • We are committed to professional development to ensure your career keeps advancing while you’re working with us.
  • We offer a place where you know you are contributing to an organisation committed to helping others and passionate about informing Social Justice.
  • We have some great talent who are happy to share their knowledge and experiences to help you on your way.
  • Salary packaging, sometimes called salary sacrificing is a huge attraction here! It is a popular way of providing employees in the community sector with tax benefits over and above their salary. It means the real value of a salary package can be significantly higher than the nominal value.
  •  

Salary Range: SCHCDSI Level 8 $55.05 – $57.22 per hour dependant on experience

If making a difference is important to you and you meet our essential requirements we can’t wait to hear from you. Please submit your CV together with a detailed and separate response to each of the key selection criteria which can be found in the position description available on our website by clicking here.

Applications close: Please don’t delay in submitting your application as applications will be reviewed upon submission.

If you would like to have a confidential discussion regarding the role please contact Tony Clarke on 0407 669 872

VincentCare welcomes applications from people from diverse cultural & linguistic backgrounds including people who identify as Lesbian, Gay, Bisexual, Trans, Intersex, Aboriginal and/ or Torres Strait Islander peoples.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion.

All appointments within VincentCare Victoria are subject to satisfactory completion of a police check and character/performance reference checks.  Police checks will be undertaken for the selected candidate prior to any job offer being confirmed. Police checks are also undertaken on a periodic basis during the period of employment.

All appointments are subject to disclosure of any relevant employment history of formal disciplinary action for improper or unprofessional conduct taken by current or previous employers or any other integrity body within or outside Australia.

The incumbent for this position must have and maintain a current Victorian Working with Children Check or equivalent.

 

About the organisation

Organisation Name : VincentCare Victoria

About us

We are an award winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria. Our aspiration is to be the leader in providing care, hope and advocacy for those facing disadvantage through our provision of services that effectively meet the needs of people experiencing or at risk of homelessness.

We are committed to the principles of social justice and aim to ensure every individual is treated with dignity and respect regardless of their cultural background, ability, ethnicity, gender identity, sexual orientation or religion. We recognise cultural, gender and occupational differences; we encourage diversity and employ dedicated, talented and enthusiastic staff who work across a range of programs and services.

We lead the way in providing culturally safe and inclusive service responses to the diverse community of Victoria who are at risk of or experiencing family violence and homelessness. Our work to support LGBTIQ clients and residents has been recognised by awards from the Victorian State Government, the Homelessness Sector, and the LGBTIQ community.

Our purpose is to create opportunities and lasting change for the most marginalised and disadvantaged in our community, aiming always to support, empower and to respect a client's dignity.

How to apply

Position Description : Manager- Support Services PD (1)

If making a difference is important to you and you meet our essential requirements we can't wait to hear from you. Please submit your CV together with a detailed and separate response to each of the key selection criteria which can be found in the position description available on our website by clicking here.

Applications close: Please don't delay in submitting your application as applications will be reviewed upon submission.

If you would like to have a confidential discussion regarding the role please contact Tony Clarke on 0407 669 872

#PBA3

Please quote in application: Manager Support Services via Pro Bono Australia.


Profession: #Community_Services, #Management
Sector: #Community_Development, #Community_Support_Services, #Homelessness_and_Affordable_Housing, #Youth_and_Young_People
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