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MND Advisor and Support Coordinator

Organisation : MND Association of Victoria

Location : Melbourne (Canterbury)

Work type : Full-time, Part-time

Profession : Client Services, Community Services, Healthcare & Medical, Social & Support Work

Sector : Aged Care & Seniors, Disabilities, Health – General

Salary type : Annual Package

Salary : $97,000 - $100,000 + super + work car

Application closing date : 8 Dec, 2021

About the role

MND Victoria provides expert information, advice and support services for people living with motor neurone disease (MND) in Victoria.

We have a fabulous team of 16 MND Advisors & Support Coordinators who support people diagnosed with MND across Victoria and Tasmania.

We are seeking an experienced health professional, ideally with an OT, physio, speech therapy, social work or nursing background to work with people with MND to:

  • provide advice and support to people living with MND, their families, carers and colleagues
  • provide support coordination for NDIS participants
  • plan, refer and negotiate services with and for people living with MND
  • represent the needs of people with MND with NDIA, Disability Services, My Aged Care, service providers and funded agencies

 The successful applicants will have:

  • experience in working with people living with a progressive degenerative neurological disease
  • excellent knowledge of support and care planning, assessment and referral in the disability and aged care sectors
  • a “can do approach” with a demonstrated client focused approach to all work activities

Half of the people with MND that MND Victoria support are under the age of 65, receiving most supports through the NDIS and half are over the age of 65, hence receiving supports via My Aged Care. This adds to the variety and diversity of our work.

We require the successful applicant to have experience working with people living with a progressive degenerative neurological disease, however, are able to offer extensive training about Motor Neurone Disease itself.


About the organisation

Organisation Name : MND Association of Victoria

MND Victoria is dedicated to providing the best possible support for people living with motor neurone disease (MND).  ‘People living with MND’ includes people who have been diagnosed, families, carers, former carers, friends, workmates, service providers and any other person whose life is, or has been, affected by MND.

MND Victoria was formed in 1981 by a group of volunteers with the strong involvement of people with MND, their families, health professionals and other concerned people to address the absence of a coordinated response to MND.  It is a state-wide, not-for-profit organisation, predominately self- funded, situated in Canterbury in the eastern suburbs of Melbourne. 

Services to people living with MND or some other unrepresented neurological diseases that cause disability, are delivered at no cost to the client.  They are coordinated and provided through MND Victoria Support Services. Volunteers are a vital part of MND Victoria and work across most program areas.


The focus of all MND Victoria’s Support Services activities is to support people living with MND in their own community or residence of choice; to ensure that the generic service systems of health, disability and aged care are able to meet the needs of people living with MND; that no person with MND has a high level of unmet needs.  Support Services aims to act as an interface between people living with MND, the service system and service providers.

The four key Support Services are:

  1. MND Advisor and Support Coordinator Service: MND Advisors provide support to people living with MND to assist them to live as long as possible with the best quality of life possible.
  2. Education and Client Support Service: The Education and Client Support service provides comprehensive education and information support to people impacted by MND as well as being the first point of contact for new clients and processing new registrations.
  3. Equipment Service: MND Victoria has available an extensive range of assistive technology equipment, available for loan, at no cost to people with MND.
  4. MND Victoria’s work is supported by a network of volunteers. The dedicated assistance that volunteers provide underpins all MND Victoria’s activities.


The MND Advisor & Support Coordinator is responsible for providing person centred, responsive and timely advice and support to people impacted by MND that includes:

  • assessing the care needs of people living with MND
  • planning to address current and future care needs
  • pre-planning for participation in the National Disability Insurance Scheme (NDIS)
  • coordination of support for NDIS participants with MND
  • assisting people over 65 years of age with MND to access My Aged Care
  • making appropriate referrals
  • assisting with negotiation of the service systems
  • acting as an interface with health professionals and service providers.

The MND Advisor and Support Coordinator develops expert knowledge of the supports and services available within the geographical region that they cover and creates a network of contacts within those services. 

Additionally, the MND Advisor and Support Coordinator provides on-going advice and support to families, health professionals and community service providers as required.

How to apply

This is a full-time position, but we will consider applicants who can work .8FTE.  Excellent salary (range $97,000 to $100,000, pro rata), own work motor vehicle and salary packaging available.

For enquiries and a position description contact Jo Whitehouse Manager of Support Services, ph. on 0402 183 140 or Elizabeth Crask, MND Advisor Team Leader, ph. 0418 806 262. .

Please send applications addressing the key selection criteria to Jo Whitehouse via email by Wednesday 8th December 2021. Applications that do not address the key selection criteria will not be considered.


Please quote in application: MND Advisor and Support Coordinator via Pro Bono Australia.

Profession: #Client_Services, #Community_Services, #Healthcare_and_Medical, #Social_and_Support_Work
Sector: #Aged_Care_and_Seniors, #Disabilities, #Health_–_General

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