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Senior Manager Access and Response

Organisation : Eastern Domestic Violence Service

Location : Melbourne (Ringwood)

Work type : Full-time

Profession : CEO & Senior Management, Community Services, Management, Program Coordination & Management, Social & Support Work

Sector : Community Development, Community Support Services, Women

Salary type : Annual Package

Application closing date : 6 Dec, 2021

About the role

  • Full time (38 hours per week)
  • Ongoing position (senior management contract)
  • Attractive remuneration package with generous salary packaging benefits available

Eastern Domestic Violence Service (EDVOS) is seeking a dynamic, strategic and operational leader, to enhance service delivery and outcomes for clients, foster strong relationships with stakeholders and promote positive culture during a period of growth and development.

Working closely with the General Manager of Services and Impact, the Senior Manager Access and Response is responsible for the delivery of high quality, client- centred services and is pivotal in supporting the development of a client- centred and evidence -based service delivery model in line with EDVOS’s  new strategic plan (2021-2024), EDVOS’ Theory of Change and broader sector reform.

As part of the leadership team, the Senior Manager Access and Response will be responsible for the ongoing management and leadership of all EDVOS Access and Response teams, including staff based at two Orange Door locations.

Please refer to the position description for further details.

About the organisation

Organisation Name : Eastern Domestic Violence Service

Eastern Domestic Violence Service (EDVOS) is a leading specialist family violence service in Victoria. Our work is focused across seven Local Government Areas including Boroondara, Manningham, Whitehorse, Monash, Knox, Maroondah and Yarra Ranges. Some of our training, education and primary prevention programs are national. EDVOS is predominantly funded to work with women and children. It is recognised that being female is the biggest risk factor for experiencing family violence. EDVOS acknowledges that family violence can take many forms such as intimate partner violence, child abuse, elder abuse, carer abuse, parental abuse and sibling abuse. Our specialist family violence response services are mostly directed towards women, including women from the lesbian, gay, bisexual, trans and intersex (LGBTI) communities, children, pets and other animals, who are responding to any form of family violence.

EDVOS is committed to assisting all people, regardless of ethnicity, race, religion, sexual orientation, gender identity, age and ability within our community and can also provide access to other family violence services that are most suitable to the individual’s unique needs and goals.


We’re looking for someone who strives for operational excellence, is a problem solver and strategic thinker with excellent communication skills and:

  • Senior management level experience in service leadership, financial and operational management and workforce development
  • Excellent report writing skills
  • Sound academic and practical understanding of evidence-based Family Violence service delivery models and the ability to continually review and develop practice
  • Excellent networking and partnership development skills
  • Significant experience working within both operational and strategic settings
  • Tertiary level qualification in social work or other relevant discipline/s or demonstrated equivalent experience

How to apply

Please download a copy of the position description for this position, available below or on our website at

Applications including cover letter, CV and a separate document addressing the key selection criteria (as outlined in the position description), should be forwarded to using the subject line: “ADS 1722 Senior Manager Access and Response by  9am 6 December 2021

 For further information regarding this position please contact Janene Evans, Manager Service and Impact on (03) 9259 4200. 


Please quote in application: Senior Manager Access and Response via Pro Bono Australia.

Profession: #CEO_and_Senior_Management, #Community_Services, #Management, #Program_Coordination_and_Management, #Social_and_Support_Work
Sector: #Community_Development, #Community_Support_Services, #Women

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