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Legal Intake Officer (Paralegal) – GVCLC

Organisation : ARC Justice (Advocacy and Rights Centre Ltd.)

Location : VIC Regional

Work type : Full-time

Profession : Community Services, Legal

Sector : Law, Justice & Human Rights

Salary type : Annual Package

About the organisation

Organisation Name : ARC Justice (Advocacy and Rights Centre Ltd.)

ARC Justice (Advocacy and Rights Centre Ltd.) was established in 2000. We have a long history of community engagement, partnerships, advocacy and campaigning, beginning as a tenancy rights and advocacy service in Bendigo and going on to establish two community legal centres in Bendigo and Shepparton.

Our programs now provide legal and tenancy support services across ten local government areas in central and northern Victoria, with a team of 37 staff working to advocate for and uphold the rights of rural and regional Victorians.

About the role

In integral client focused role; intake and reception services are the first point of contact for our clients. This role is supervised by the Legal Intake Coordinator and together they provide intake and reception services for GVCLC.

Legal intake is conducted by telephone and face to face. The primary purpose of legal intake is to identify a client’s legal issues and provide appropriate information and referral to both in-house and external services.
The Legal Intake staff are also responsible for client data management and entry, high level drafting of official documents, management of correspondence, and the supporting of service coordination, volunteers and community legal education through agreed processes.



About you

The position would be suited to a law student who has made significant progress in their legal studies or a recent graduate. Applicants with paralegal experience, without legal studies will also be considered.

You are at ease when communicating clients who have complex needs, have analytical skills and enjoy getting into the detail of things. This is reflected in the quality of your work, both written and spoken.



The Offer
  • 0.6 to 1 FTE (45.6 to 76 hours per fortnight) ongoing.
  • A flexible and supportive team environment where staff engagement and development are prioritised.
  • SCHADS Level 3 Award salary, subject to skills and experience.
  • 3 days ex gratia between Christmas and New Year’s Day.
  • Salary packaging and accommodation and meal/entertainment packaging is also available.

ARC Justice is an inclusive employer. Aboriginal and/or Torres Strait Islander people, members of the LGBTIQ+ and culturally diverse communities encouraged to apply.

Enquiries can be directed to Julie O’Connor on 03 5831 0900 or via

Download the Position Description here

How to apply

Applications must be submitted via email and not through any third-party recruitment platform.

Please address applications to Ben Wu, People and Shared Services Manager, via email

Applications must include:

  • Curriculum Vitae (CV/Resume)
  • A cover letter
  • Your response to the key selection criteria (essential and desirable skills/experience)


Please note that applications that do not respond to the key selection criteria will not be considered for interview. 


Applications close at 9am Monday 7th February 2022, with interviews to take place the following week.


Please quote in application: Legal Intake Officer (Paralegal) - GVCLC via Pro Bono Australia.

Profession: #Community_Services, #Legal
Sector: #Law_Justice_and_Human_Rights

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