Organisation : National Trust of Australia (NSW)
Location : Sydney (Millers Point)
Work type : Full-time
Sector : Conservation & Environment
Salary type : Annual Package
Salary : Salary Package $53k inc super and leave loading
Application closing date : 14 Feb, 2022
About the organisation
Organisation Overview
The National Trust of Australia (New South Wales) is the State’s largest community based conservation organisation. It operates a number of important museums and historic properties while also looking after a large collection of objects and archaeological artefacts.
The Trust is established and its role defined by the National Trust of Australia (New South Wales) Act 1990.
The Trust is committed to providing educational and cultural services that will enhance public knowledge and enjoyment of these resources.
Our Vision: To be trusted as a leading guardian of Australia’s built, cultural and natural heritage, and defender of our sense of place and belonging in a changing world.
Our Mission:
To Advocate for the conservation of our built, cultural and natural heritage by engaging with the community and government.
To Conserve and protect our built, cultural and natural heritage by example, advice and support.
To Educate and engage the community by telling our stories in ways that awaken a sense of place and belonging.
About the role
Title: Membership Officer
Location: National Trust Centre, Observatory Hill Sydney NSW
Hours of Work: 35 per week
Reporting to: Director of Development and Membership
Department: Membership & Fundraising
Salary Package: circa $59k incl super and leave loading
About the Role
Reporting to the Director of Development and Membership, this permanent role provides support to the Membership Coordinator in all aspects of the membership lifecycle from enquiry through to renewal and donation.
Customer facing, this role is the first point of contact within the organisation for all membership interaction and enquiries by phone, web, email and post.
The role will also assist in managing relationships with suppliers and partners who provide benefits to the National Trust (NSW) Membership programme.
About you
To be successful in this role, you must be able to multitask, have a great phone manner, be extremely organised and have a high attention to detail. A positive attitude, the flexibility to meet a wide range of job demands and tight deadlines and an ability to work autonomously or as part of a team are also a ‘must’.
This role would suit a graduate with a degree in Business, Arts or Tourism who has 1-2 years’ work experience within a membership organisation in an administrative or sales role, processing transactions and performing customer service duties. While ideally you would also have worked within the NFP sector, it would be highly desirable if you had experience in using a Customer Relationship Management (CRM) database. Throw in a love of the environment or the protection of heritage and you’d be our perfect candidate.
This role offers free parking in the CBD (Observatory Hill)
For a full job description or any enquiries please contact HR on 02 9258 0150 or email HR@nationaltrust.com.au
All applications should include a CV and covering letter addressing the Key Accountabilities in the Job Description.
You must have full work rights within Australia and be fully vaccinated to apply.
Applications close COB Monday 14 February 2022. Immediate start available
How to apply
Applications not allowed for this job listing.
Please quote in application: Membership Officer via Pro Bono Australia.
Sector: #Conservation_and_Environment
