Close Search
Generic selectors
Exact matches only
Search in title
Search in content
Guide to Giving
Volunteer roles

Senior Manager – Social Impact

Applications for this role are now closed.  Browse similar roles

Organisation : ReachOut Australia

Location : Sydney (Pyrmont)

Work type : Full-time

Sector : Mental Health, Youth & Young People

Salary type : Annual Package

Salary : From $115,000 + super + PBI salary packaging

Application closing date : 6 Feb, 2022

About the organisation

Organisation Name : ReachOut Australia

ReachOut is the most-accessed online mental health service for young people and their parents in Australia. Our trusted self-help information, peer-support program and referral tools save lives by helping young people be well and stay well. The information we offer parents makes it easier for them to help their teenagers, too.

About the role

This new role offers an exciting opportunity to drive impact in Australia’s leading digital youth mental health organisation. Our Senior Manager, Social Impact will play a leading role supporting the delivery of our vision for young people and their parents, carers and school communities. Working closely with the Director, Research and Impact, and the Service Design and Delivery team, you will drive the development and implementation of ReachOut’s impact measurement practice, and provide input into product, service and strategic decisions to maximise ReachOut’s social value.

You will be a social impact devotee with a passion for non-profit mission; an organisational leader and influencer with strong skills and knowledge of outcomes measurement, data analysis and data use. You will be across organisational realities in the social/mental health sectors, including the importance of implementing measurement systems that deeply respect the time and value of service delivery. You have a learning mindset, understand complexity and love to mentor and build capabilities in others.

In your writing and presentations, you communicate results in simple, easy to understand language or visuals, with a focus on the audience needs. You work effectively within multidisciplinary and cross-functional project teams. You are a curious, flexible, adaptable, innovative and well organised person with excellent interpersonal and multi-tasking skills.

To be successful in the role, you need:

  • Relevant tertiary qualifications (Social Sciences, Public Health, Education, Evaluation, research) or equivalent experience.
  • Deep understanding of, and experience in, social impact or outcomes measurement practice, within the health, education or social sectors, including development of outcomes frameworks, Theories of Change and outcomes indicators.
  • Experience using digital systems for collecting and/or analysing qualitative and/or quantitative data.
  • Understanding of social value measurement approaches such as SROI, RBA or SCORE, and of the ways in which these approaches are integrated into philanthropic or government reporting requirements.
  • Experience leading change and building capacity within an organisation, preferably in the non-profit sector.
  • Commitment to collaborative practice and co-design.
  • Commitment to diversity and inclusion and to embedding Aboriginal and Torres Strait Islander approaches to impact measurement.
  • Experience successfully managing projects within agreed time/budget parameters.
  • Excellent written and verbal communication skills, including a proven ability to write accessibly and use visual forms of communication, and to present workshops.
  • Demonstrated ability to be self-directed, organised and able to prioritise work effectively.
  • Experience using remote collaboration and research tools (e.g. Google Drive, Trello, Miro, etc.)
  • A passion for the work of the non-profit sector and deep commitment to principles of social value.

How to apply

Additional Attachment : ReachOut_A_Great_Place_To_Work

Applications not allowed for this job listing.


Please quote in application: Senior Manager - Social Impact via Pro Bono Australia.

Profession: #Policy_and_Research
Sector: #Mental_Health, #Youth_and_Young_People


Create a Reconciliation Action Plan/></a></div></div>    </div>
    <div class=

You might be interested in

We are seeking a Manager, Practice & Strategy who will b...

Manager Practice & Strategy

The Local Community Services Association (LCSA) is seeking a...

Policy & Research Officer

Featured suppliers

NGO Recruitment is Australia’s not-for-profit sector recru...

NGO Recruitment

GO Salary is a new, innovative salary packaging provider. G...

GO Salary Packaging Pty Ltd

pba inverse logo
Subscribe Twitter Facebook

Get purpose-driven roles delivered free to your inbox every Monday morning.

You have Successfully Subscribed!