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Aboriginal and Torres Strait Islander Youth Access Worker

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Organisation : Relationships Australia Canberra & Region, headspace Wagga Wagga

Location : NSW Regional (Wagga Wagga)

Work type : Full-time

Sector : Community Development, Community Engagement, Community Support Services, Families, Indigenous, Youth & Young People

Salary type : Annual Package

Salary : $79,956.47 to 81,134.01 plus super and PBI tax benefits for the full time role.

Application closing date : 15 May, 2022

About the organisation

Organisation Name : Relationships Australia Canberra & Region, headspace Wagga Wagga

Relationships Australia is a community sector organisation with a proud and rich history. We connect with families, communities and thousands of people across the lifespan. You may know us for our family and couples counselling – we also give back to the community through our work in family violence prevention, working with people experiencing gambling harm, with families that have been touched by the sudden death of a loved one, with people who have experienced trauma and with people who are challenged by their mental health, among other things.

With us you will work with people at times of vulnerability in their lives, create a career you’ll love and join a warm and caring team who make a difference.

The Aboriginal and Torres Strait Islander Youth Access Worker will be working within a multi-disciplinary team and holds a pivotal role within the headspace Wagga Wagga Centre. This position will contribute to developing and providing high quality, early intervention intake/assessment services to young people, their family and friends and community professional/agencies and provide culturally sensitive and safe service provision.


The Aboriginal and Torres Strait Islander Youth Access Worker will have a direct role in the engagement, assessment, and coordination of care for young people accessing headspace services and will assist in the referral of young people to appropriate programs either within the headspace Wagga Wagga Centre or other community agencies. Additionally, the position will be responsible for participating in community awareness activities that promote early help-seeking for mental health and substance use problems in young people. Subject to direction, while working with some autonomy, this position will be supported by regular staff meetings and supervision (individual and group).

About the role

In consultation with the Manager, headspace Wagga Wagga , the Aboriginal and Torres Strait Islander Youth Access Worker will be responsible for:


  • Engaging with young people aged 12-25 who are (or are at risk of) experiencing a mental health or drug and alcohol problem
  • Facilitating access to headspace Wagga Wagga services for young people in need of mental health services, or education/training support
  • Providing information to young people about the nature of mental health and substance use problems, other information services available and how to access these
  • Advocating on behalf of young people whose care needs are being coordinated by headspace Wagga Wagga (e.g., with other workers, schools, employers, carers, and others)


What you’ll need to succeed

  1. Relevant experience and/or tertiary qualifications in any of the following disciplines – social work, occupational therapy, intensive assertive case management or related disciplines.
  2. Experience in case management of young people within a multidisciplinary team.
  3. Knowledge, experience, understanding and demonstrated passion for, and interest in, the health, issues that impact on Aboriginal and Torres Strait Islander peoples and welfare issues affecting young people aged between 12 and 25.
  4. Demonstrated knowledge of and sensitivity to the cultural and mental health needs of young people and their families to work holistically with young people around mental health, health and wellbeing needs, family and domestic violence and youth from diverse backgrounds.

For a full list of selection criteria, please refer to the position description found via

This is a fixed-term, full time position, until 30 June 2023, with the possibility of extension, based in Wagga Wagga, NSW.

This is an identified position. Being of Aboriginal and/or Torres Strait Islander descent is a genuine requirement of this role.

What you’ll get in return

This is an exciting opportunity to join a highly regarded not-for-profit, community-based organisation in a position where you will have the opportunity to continue to grow and develop your career. You will receive a generous package including professional development and NFP salary packaging. In this role you will be able to make a positive difference in the lives of people in the community every day.

How to apply

Applications not allowed for this job listing.


Please quote in application: Aboriginal and Torres Strait Islander Youth Access Worker via Pro Bono Australia.

Profession: #Community_Services, #MentalHealth_Counseling, #Social_and_Support_Work
Sector: #Community_Development, #Community_Engagement, #Community_Support_Services, #Families, #Indigenous, #Youth_and_Young_People


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