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Chief Executive Officer

Organisation : St Francis Social Services

Location : Sydney (Paddington)

Work type : Full-time

Profession : CEO & Senior Management

Sector : Humanitarian, Mental Health, Youth & Young People

Salary type : Annual Package

Application closing date : 20 May, 2022

About the organisation

Organisation Name : St Francis Social Services

St Francis Social Services operates 2 services.

Centre 360 Youth and Family Service

Centre 360 Youth and Family Service (C360) is a community-based adolescent counselling and support service at Paddington, operating since 1978. C360 provides individual counselling, advocacy, practical assistance, group work, and mentoring programs to highly disadvantaged young people aged 12-24 years and who either reside in or move through the inner city of Sydney and South-Eastern Sydney.

C360 commonly works in the areas of trauma and loss, adolescent mental health, family difficulties and breakdown, family violence, substance abuse, homelessness, and juvenile and young adult offending. C360 works to strengthen young people’s connection to their families and communities, enhance their well-being and resilience, and to help them achieve positive life outcomes such as good physical and mental health, healthy relationship skills, strong support networks, stable housing, employment, education, and training. C360 operates a number of integrated projects.

House of Welcome

The House of Welcome (HOW), based in Granville, is committed to serve people seeking asylum who are living in the community. Clients come to HOW through word of mouth, by referral from another organisation and from other clients.

HOW operates a drop-in centre and currently provides transitional accommodation and housing for approximately 80 refugees and asylum seekers in 17 properties. Staff and volunteers also offer a variety of support services such as casework, employment, financial assistance, foodbank, referrals, advocacy and community development programs for numerous clients across Sydney. HOW also operates a social enterprise catering business and has a commercial kitchen in its offices in Granville.

A number of clients cared for by HOW have been living in the community for an extended period of time without benefits. The stress of their journey thus far, their uncertain future and enforced poverty have devastating impacts, such as homelessness, poor health, isolation, family breakdown and mental health concerns.

Within this context, HOW plays a significant role in client-based advocacy working with various agencies, organisations and other client stakeholders.

About the role

St Francis Social Services is a multi-faceted social services agency focussed on helping both at-risk young people and their families and offering welcome, trust and support to asylum seekers and refugees.

The Chief Executive Officer (CEO) is the senior management position and is the external face of St Francis Social Services (SFSS) providing leadership in matters relating to the ethos, policies, strategies and performance.

The CEO works closely and collaboratively with the Board of Directors of SFSS, is an advocate and promoter of SFSS and publicly represents its purpose and strategic directions.

Selection criteria

  1. Qualifications
  • Relevant tertiary qualifications and/or experience
  • Satisfactory National Police Clearance
  • Working with Children Check.
  1. Individual Characteristics
  • Demonstrated capacity and willingness to actively embrace and promote the vision and values of SFSS as a Catholic organisation influenced by the teachings of St Francis of Assisi
  • A passion for social justice
  • A personal commitment to customer service, personal learning, integrity and ethics in leadership and management practice appropriate in a mission-driven organisation
  • Personal and professional commitment to teamwork and inspiring and forming team members.
  1. Knowledge
  • Sound knowledge of key developments and issues facing the not-for-profit sector and of the organisational culture and value systems dominant in not-for-profit and/or church-based organisations
  • Sound knowledge of the dynamics of complex organisations including knowledge of contemporary leadership and management principles and practices and statutory, legal and contractual obligations
  • In-depth knowledge of the issues affecting young people’s mental health and/or the issues affecting refugees and asylum seekers.
  1. Skills
  • Highly developed interpersonal skills, written and verbal communication skills and a confident and articulate public speaker
  • Demonstrated competence in program development and new business delivery
  • Strong business and commercial acumen
  • Financial and physical resource management skills and the capacity to develop and implement fundraising strategies and build relationships with potential funders
  • High level creative and analytical skills
  • Proficiency in the analysis, development and implementation of a strategic approach to social policy and organisational design.
  1. Experience
  • Successful leadership experience at an Executive level within a service-related environment
  • Proven experience in the governance of an organisation and effectively working with government agencies
  • Proven strategic and operational experience including implementing and driving the Strategic Plan of an organisation
  • Demonstrated change management and continuous improvement experience
  • Proven experience in building and maintaining multidisciplinary teams and organisational units to work together effectively
  • Demonstrated experience in managing and working effectively with a diverse range of stakeholders
  • Experience or knowledge of public advocacy.

How to apply

Position Description : PositionDescriptionCEO2022

Statutory requirements and salary expectation

Applicants will need to provide evidence of the right to work in Australia. Temporary work visas will not be considered.

Salary guide: The salary is a non-award salary commensurate with a sector leadership role. Salary packaging is available. Packaging includes taxation saved by receiving fringe benefit.

To apply: Please click the apply now button and upload your resume and a cover letter addressing the key selection criteria above.

Applications close 20 May 2022.

For any enquiries contact Peter Hennessy on 0412 279 523 or email:


Please quote in application: Chief Executive Officer via Pro Bono Australia.

Profession: #CEO_and_Senior_Management
Sector: #Humanitarian, #Mental_Health, #Youth_and_Young_People


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