Close Search
Generic selectors
Exact matches only
Search in title
Search in content
Guide to Giving
Volunteer roles

Business Relationship Lead

Organisation : Meritos

Location : Sydney

Work type : Contract/Temporary

Profession : Community Services

Sector : Community Development

Salary type : Annual Package

About the organisation

Organisation Name : Meritos

About the role

The organisation
Settlement Services International (SSI Group) is a leading community-based organisation and social business that supports newcomers and Australians to achieve their full potential. SSI works with people from refugee and asylum-seeking backgrounds, culturally and linguistically diverse (CALD) communities, people with disability, and youth and children, to build capacity and enable them to overcome inequality.

SSI’s programs include facilitating employment, multicultural foster care, disability support, out of home care, community engagement, advocacy, influencing government and international affairs and providing leadership within the sector nationally and globally.

The position
Reporting to the Head of Home Care Workforce Program (HCWP), the three Business Relationship Leads will be critical to the implementation and operationalisation of a new business within the aged care sector across multiple locations in NSW/ACT. The program objectives include attracting, training and retaining a large additional workforce of home care workers to support the growing demand for customer access to home care. The purpose of these roles is to engage and work with Home Care Providers (HCP) to broker student placements and broker employment opportunities for training graduates. Together with the HCPs you will develop support initiatives for trainees, assist in retaining trainees and provide sector support, such as establishing communities of practice. You will work collaboratively with other teams responsible for training the trainees.

These are excellent opportunities to excel for those who have strong sales or business development skills ideally in the community, health, allied health or pharmaceutical sector.

Fixed term contracts are offered until August 2024; successful program delivery could see tenure extended. An immediate start is preferred. These roles are based in Parramatta, Bankstown and/or Canberra and flexible working conditions apply.

About you
To be successful in these roles, you must demonstrate:

  • Leadership qualities, professionalism, driven, team player, collaborative, pragmatic, credible, compassionate and empathetic;
  • Superior communication capability and stakeholder management skills; well-developed negotiation skills;
  • Superior sales and/or business development skills;
  • Strong relationship management experience;
  • A mature, enthusiastic client solution focused approach;
  • Good problem solving capability;
  • Comfortable working in start-up business units and within a high pressure and often ambiguous work environment;
  • Program management experience where you have successfully delivered a complex program with strict KPI deliverables within ongoing quality and quantity requirements;
  • Proven expertise delivering and monitoring contractual demands;
  • Experience in community, health, allied health or pharmaceutical sectors would be advantageous;
  • Large budget and operational management expertise; and
  • Relevant tertiary qualifications; travel required.
  • Flexibility in hours and days of work.

Some understanding of working with CALD communities and a dynamic social policy environment would be advantageous, as would experience working in a highly regulated, legislative sector. If this sounds like your next career challenge we want to hear from you immediately!

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

Covid-19 statement: Aligned with overall State Government Health standards and guidance, SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

To apply for this role please go to and to obtain a copy of our Success Profile, visit

For further information or to arrange a confidential conversation regarding your suitability, please contact Christine O’Donnell on 02 9055 6855 or Andrew Ng on 02 9055 4474. Alternatively, you can email us at:
About SSI’s Recruitment Process
SSI has a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers.

All successful candidates will be required to undergo pre-employment checks including reference checks, WWCC, a Criminal History Check and NDIS Screening check (if applicable) as a reasonable condition of employment.

SSI is a Disability Confident Recruiter, and Meritos can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at

How to apply


Please quote in application: Business Relationship Lead via Pro Bono Australia.

Profession: #Community_Services
Sector: #Community_Development


Create a Reconciliation Action Plan/></a></div></div>    </div>
    <div class=

You might be interested in

In this role, you will be acting as a Project Lead and manag...

Senior Business Analyst

Great opportunity for two coordinators to make a difference ...

Featured suppliers

Giuntabell are charity and not-for-profit accounting special...

Giuntabell Pty Ltd

We’re Fifty Acres – an award-winning communications and ...

Fifty Acres

pba inverse logo
Subscribe Twitter Facebook

Get purpose-driven roles delivered free to your inbox every Monday morning.

You have Successfully Subscribed!