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Program Coordinator – IAP

Organisation : Haven; Home, Safe

Location : Melbourne (Preston)

Work type : Full-time

Profession : Community Services

Sector : Homelessness & Affordable Housing

Salary type : Annual Package

Application closing date : 28 May, 2022

About the organisation

Organisation Name : Haven; Home, Safe

We have a reputation for excellence and provide a range of innovative support programs and property and tenancy management solutions to some of the more vulnerable people across much of the state. Our current portfolio of 2000 properties houses over 5000 people.

Haven actively promotes not only changing people’s lives, but in being an ongoing solution to Victoria’s current housing affordability crisis. 

About the role

The objective of this position is to provide quality leadership and supervision to the IAP Metro team by undertaking a variety of tasks essential in the day to day operations of the Initial Assessment and Planning program. Responsibilities and duties to include some of the following:

  • Provide quality leadership and supervision to staff in the Metro Initial Assessment & Planning team and any other relevant staff.
  • Provide Initial Assessment and Planning and immediate response to our Clients in the Metro office and other locations as required.
  • Provide Assessment and direct service provision for clients presenting with emergency housing or other needs.
  • Distribute brokerage funding in accordance with the guidelines.
  • Provide Interim Response to those in need of short-term case management.
  • Build and maintain links to services with other relevant organisations with a view to improving outcomes for people in the Metro office area of North-East Melbourne.
  • Haven; Home, Safe is committed to maintaining the integrity of the communities in which it provides services and works co-operatively and proactively with local services.
  • Provide information, reports and service system matters to the General Manager.
  • To meet performance indicators as outlined in the reporting guidelines with timeliness in reporting.


How to apply

For a detailed description of the position and to apply for this position, please visit our job vacancy portal.

Contact: Emily Bull 0404747492

Haven; Home, Safe requires all its staff, volunteers, directors and contractors to be fully COVID 19 vaccinated, recognising the important role this plays in our ability to continue to support the communities we serve and to keep all of us safe.

Haven; Home, Safe (HHS) is committed to building an inclusive workplace where all people feel valued, are empowered to bring their complete, authentic selves to work, and have equal access to opportunities to help them reach their full potential.  We welcome applications from Aboriginal and Torres Strait Islander peoples, People with disabilities, culturally and linguistically diverse people, including refugees to our country, and Lesbian, Gay, Bisexual, Transgender, Intersex, and Queer+ (LGBTIQ+) communities.


Please quote in application: Program Coordinator - IAP via Pro Bono Australia.

Profession: #Community_Services
Sector: #Homelessness_and_Affordable_Housing


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