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Support Worker

Organisation : Djirra

Location : Melbourne

Work type : Full-time

Profession : Community Services, Social & Support Work

Sector : Community Development, Indigenous

Salary type : Annual Package

About the organisation

Organisation Name : Djirra

Djirra is an Aboriginal Community Controlled Organisation (ACCO) that works towards a future where all Aboriginal women are strong, safe, independent, healthy and positive in their lives, culture and communities. All Djirra’s work is designed by and for Aboriginal women and is deeply respectful of and connected to community. Self-determination is the foundation of everything we do: it is Our Cultural Way.

About the role

The Aboriginal Family Violence Legal Service (AFVLS) is a program of Djirra and an opportunity has now arisen in our Abbotsford office for a Support Worker (officially called Paralegal Support Worker) to provide support and information who have experienced family violence. You will work closely with a Lawyer assisting clients to access a variety of legal, social, psychological, cultural, health and other support services to address their complex needs and issues.

Djirra is committed to Child Safety and as part of our screening requirements all staff must have (or are able to obtain) a Working With Childrens Check and a National Police Check.


  • Willingness to learn and work collaboratively with the Lawyer to ensure clients are supported to address their various and complex legal and support needs.
  • Develop and maintain relationships with a broad range of stakeholders including the Aboriginal cooperatives, Aboriginal Health Services, family and children’s services to name a few
  • Provide support at court and tribunal hearings
  • Assist with applications for intervention orders
  • Meet with local Aboriginal organisations and service providers to establish and develop working relationships
  • Participate in our Community Legal Education activities
  • Undertake legal administration tasks, including reception duties, client intake, and assisting with day-to-day management of client files
  • Provide general office duties.

While you are not required to have a legal background, you will gain an understanding of legal processes through your work with the legal team – support will be provided as needed.

This position is ongoing and based at our Abbotsford office. A current drivers licence will be essential for this role.


  • Connection with Aboriginal communities and the ability to effectively communicate and work with local Aboriginal communities and knowledge of social justice issues within Aboriginal communities
  • Has the demonstrated capacity to communicate emphatically and effectively with Aboriginal people and/or others who have experienced trauma
  • Has had experience or the capacity to gain experience in the provision of case management/support in the area of family violence/sexual assault or other crisis response, including knowledge of relevant service providers.
  • Is proficient or willing to learn MS Office products and other computer packages/ (CLASS)
  • Ability to prioritise and meet competing demands with conflicting and critical deadlines
  • Ability to prepare clear, concise and well-presented written material


  • Office is conveniently located on Hoddle Street Abbotsford, near public transport, ample free parking and nearby some great coffee shops
  • Cultural Safety training and and ongoing support provided by our dedicated Cultural Advisor
  • Access to Employee Assistance Program with supportive, confidential counselling available
  • Generous salary packaging options available including Meals and Entertainment


How to apply

Position Description : Position-Descrition-PLSW

To find out more about the position (including a full copy of the Position Description) and how to apply, refer to our Get Involved page on our website Only applications received via the website will be considered. Applications must include a CV and covering letter and all applicants must answer the questions at the bottom of the application form.

If you would like to know more about the role or about the work we do, please email Teresa Kyprianou, Human Resources Advisor via email

Applications for this position will close upon appointment of the successful candidate. We strongly encourage Aboriginal and Torres Strait Islander applicants to apply.


Please quote in application: Support Worker via Pro Bono Australia.

Profession: #Community_Services, #Social_and_Support_Work
Sector: #Community_Development, #Indigenous


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