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Team Leader – Homelessness Case Manager

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Organisation : VincentCare

Location : Victoria (North Melbourne)

Work type : Full-time

Sector : Drug, Alcohol & Addiction

Salary type : Annual Package

Salary : 92000-97000 per Year

About the organisation

Organisation Name : VincentCare

About the role

  • Rainbow Tick accredited organisation
  • $ 92,700 - $ 96,800 per annum + Superannuation + NFP Salary Packaging
  • North Melbourne VIC (day & evening shift work)

TaylorCare Recruitment has partnered with VincentCare an award-winning organisation established to provide a range of accommodation and support services to people that are facing disadvantage throughout metropolitan and regional Victoria.

Salary Package :$ 92,700 – $ 96,800 per annum + Superannuation +                                 NFP Salary Packaging 

The Role: 
VincentCare Victoria is seeking an experienced and qualified person with a well-developed client centred work practice approach, to take on the position of Senior Worker – Engagement Team within the new Ozanam House accommodation and Homeless Resource Centre.

The new Ozanam House Accommodation and Homeless Resource Centre brings together a suite of homeless services in one building providing a range of support to people aged over 18yrs. The accommodation on site encompasses 60 crisis accommodation beds, 48 transitional units and 26 Independent Living Units for people experiencing homelessness.

The key function of the Senior Worker – Engagement Team is to provide support to men and women in the Homelessness Resource Centre and Ozanam House. The position provides a variety of supports to clients ranging from monitoring, managing challenging behaviours and facilitation of planned activity groups from an assertive engagement approach. The role also encompasses a strong triaging function to key internal and external stakeholders based on the client’s needs, and aims to work from a collaborative, integrated and client centred approach with clients.
The position provides line management oversight a team of Engagement Workers and incorporates the responsibility for data collection and reporting related to service delivery, leading team meetings and reflective practice, and staff supervision.

 Selection Criteria:

  • Demonstrated direct service delivery experience in homelessness and/or related sectors.
  • Knowledge and capacity to implement assertive engagement and support with a complex client group
  • Experience in delivering and supporting a high standard of staff supervision across a range of duties and disciplines
  • Ability to lead a staff team with energy and enthusiasm, fostering a positive and loyal approach to the service and the broader goals of VincentCare Victoria.
  • Experience in liaising with internal programs and other community service organisations for referrals beneficial to client support

Why work with TaylorCare Recruitment to secure your next role?

We are passionate about giving back and support charities through our business we support RUOK, A21 Campaign, Freedom Hub & Hamlin Fistula Ethiopia. We have won multiple awards for Corporate Social Responsibility in 2018 & 2019.

As we place you into a job, we in turn can donate more to the charities we support.

We are a multi award winning agency and recently won the TIARA Specialist Recruitment Agency of the year 2020. Finalist for Recruitment brand of the year 2021.

This position is not to be missed, apply NOW or send your CV on or call 02 98104498 for more info. 

How to apply


Please quote in application: Team Leader - Homelessness Case Manager via Pro Bono Australia.

Profession: #Social_and_Support_Work
Sector: #Drug_Alcohol_and_Addiction


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