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Case Workers – Domestic Violence

Organisation : Total Workforce Services

Location : Sydney (Mount Druitt)

Work type : Full-time, Part-time

Profession : Social & Support Work

Sector : Women

Salary type : Annual Package

Application closing date : 22 Jul, 2022

About the organisation

Organisation Name : Total Workforce Services

About the employer…

Our client is a community-based information and resource centre for women that envisages a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their children. They work towards this by providing information and referral, advocacy, capacity building and support services.


The organisation has been established in the area for over 35 years, they run a range of programs including Staying Home Leaving Violence, Counselling, Case Work, Group Work and Information Services.

About the role

Are you an experienced case manager?


Do you have a good understanding of domestic violence services?


Are you looking to make a difference in the lives of others?


Then this might be the job for you…


About the opportunity…

These roles work within the Staying Home Leaving Violence (SHLV) program. The SHLV program is a casework model supporting women (and their children) escaping domestic violence to remain safely in their homes or leave safely. 


You will provide support to women & children escaping domestic violence through intervention, case management and group work services. This role works closely with clients by assessing safety needs, seeking to improve social, health, economic and legal outcomes for families, reduce homelessness and promote accountability for offenders of violence.


There are 4 vacant positions being advertised. Both Part Time and Full Time opportunities available. Salary for these roles is classified at level 5 in the NSW SCHADS Award (Pay Point to be determined based on experience). You will be in Mt Druitt but the work covers the whole of Blacktown LGA therefore will require some travel as necessary.


About you…

You will be a passionate woman with sound experience in case management and a proven ability to support women & children in crisis with complex needs. Your experience will also include networking, advocacy and you will have a good understanding of domestic violence.


Selection Criteria…

  • Relevant tertiary qualifications e.g. Social Work, Behavioural Sciences
  • Experience in case management of people with complex support needs including outreach and advocacy
  • Knowledge and understanding of domestic violence, social policy and issues that face women and their children in Western Sydney
  • Proven ability to support women and children in crisis or at significant risk of harm and understanding of trauma-informed practice
  • Excellent communication and negotiation skills
  • Experience networking with multidisciplinary services and agencies and ability to build and foster relationships
  • Conceptual skills, with sound analytical and problem-solving ability
  • Ability to work effectively within a small team
  • Computer and internet skills
  • Current driver’s licence
  • Working with Children check and Police Check (or willingness to obtain)


Please note, this workplace has committed to keeping their staff and vulnerable clients safe so have a mandatory COVID vaccination policy for all employees in place so the person in this role would be required to be vaccinated against COVID-19.


Being a woman a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).

How to apply

What to do now…

You can find an Information Pack (including the Full Job Description) via or call us on (02) 4555 4634.


To apply, please send us your resume and a cover letter (either written or video) that tells us:

  • What motivated you to apply for this position?
  • About your ability to support women and children in crisis or at significant risk of harm
  • What experience you have in case management of people with complex support needs
  • What is your understanding of domestic violence, social policy and issues that face women and their children in Western Sydney?
  • The skills and experience you have that will make you successful in this role.


Aboriginal and Torres Strait Islander women and women from culturally and linguistically diverse backgrounds are encouraged to apply.


Closing date: COB (5pm) Tuesday 5 July 2022


 All applicants will be required to provide current clearance of an NSW Working with Children Check and undergo a Police Check.


Please quote in application: Case Workers – Domestic Violence via Pro Bono Australia.

Profession: #Social_and_Support_Work
Sector: #Women


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