Community Hubs Support Coordinator

Do you want to work with a leading purpose driven, community-based organisation?

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Team

The Community Hubs Support Coordinator is a part time permanent position which manages the quality framework and supports the community hub teams in Armidale. This role will foster connections to local services; across local teams and with the national team to provide holistic and locally tailored programs for families.

The person who is successful will have skills in people, quality framework management and reporting . The person in this role is an integral part of delivering culturally appropriate and responsive settlement support.

Key Responsibilities 

• Provide a coordination, liaison and support function across all community hubs within Armidale
• Develop and maintain effective working relationships with hub leaders and school principals and their leadership teams
• Establish and/or support existing local governance / advisory structures local leadership groups, including school principals and other key local organisations in each local area.
• Support the development of collaborative practices and activities between hubs in a local area
• Provide relevant guidance, mentoring and training for hub leaders
• Facilitate links between hubs and local settlement services agencies, community service agencies, early years’ services, and other relevant local services and organisations
• In conjunction with hub leaders and principals, identify service gaps
• Collaborate with other support agencies and CHA to share local stories through the national program, and undertake ongoing development of the network through a national community of practice
• Oversee local implementation of the Quality Framework, and work with each hub to complete assessment and make recommendations to CHA

Essential Criteria

• Demonstrated understanding of the local needs of migrants in their communities including those who are humanitarian arrivals and particularly the needs of women and children 0 – 5 years
• Demonstrated ability to lead teams that deliver programs that support families in vulnerable communities
• Demonstrated ability to establish and maintain productive working relationships and collaborative alliances with community groups, community agencies, and government departments
• Sound governance structure knowledge – including a demonstrated ability to deliver against funding agreements, meet reporting requirements and contribute to creating a culture of continuous improvement for local and national activities and identifying any conflict of interest
• Relevant tertiary qualifications and/or extensive relevant experience in Human Services, Community Services or relevant field, inclusive of skills related to Community Development -or a combination deemed acceptable by ACSL & the funding body.
• Current Drivers Licence.

About our Benefits

• Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
• Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
• Access to in-house training and learning opportunities for professional development and growth.
• Access to our inhouse wellbeing programs
• Working alongside professional and dedicated team members all wanting to make a difference in our communities.

About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.