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Community Hubs Support Coordinator

Organisation : Settlement Services International (SSI Group)

Location : Sydney (Armidale )

Work type : Part-time

Profession : Community Services, Program Coordination & Management

Sector : Community Support Services, Humanitarian, Overseas Aid & Development

Salary type : Annual Package

About the organisation

Organisation Name : Settlement Services International (SSI Group)

Settlement Services International (SSI Group) is a community-based organisation and social business that supports newcomers and Australians to achieve their full potential. Taking an integrated approach how everyone can thrive within the community in which they live and the wider Australian society, we support children, young people and families; people living with disability; and asylum seekers, refugees and migrants. Our programs include facilitating employment, multicultural foster care, creating community engagement, advocacy, and influencing government and international affairs and provide though leadership within our sector nationally and globally.


About the role

  • Part time role within an organisation that gives back to the community!
  • Creating collaborative partnerships in the community to support the community
  • Competitive salary for the right candidate plus Salary Packaging Options!

Do you want to work with a leading purpose driven, community-based organisation?

SSI’s vision is to achieve a society that values the diversity of its people and actively provides support to ensure meaningful social and economic participation and to assist individuals and families to reach their potential.

About the Team

The Community Hubs Support Coordinator is a part time permanent position which manages the quality framework and supports the community hub teams in Armidale. This role will foster connections to local services; across local teams and with the national team to provide holistic and locally tailored programs for families.

The person who is successful will have skills in people, quality framework management and reporting . The person in this role is an integral part of delivering culturally appropriate and responsive settlement support.


Key Responsibilities 

  • Provide a coordination, liaison and support function across all community hubs within Armidale
  • Develop and maintain effective working relationships with hub leaders and school principals and their leadership teams
  • Establish and/or support existing local governance / advisory structures local leadership groups, including school principals and other key local organisations in each local area.
  • Support the development of collaborative practices and activities between hubs in a local area
  • Provide relevant guidance, mentoring and training for hub leaders
  • Facilitate links between hubs and local settlement services agencies, community service agencies, early years’ services, and other relevant local services and organisations
  • In conjunction with hub leaders and principals, identify service gaps
  • Collaborate with other support agencies and CHA to share local stories through the national program, and undertake ongoing development of the network through a national community of practice
  • Oversee local implementation of the Quality Framework, and work with each hub to complete assessment and make recommendations to CHA


Essential Criteria

  • Demonstrated understanding of the local needs of migrants in their communities including those who are humanitarian arrivals and particularly the needs of women and children 0 – 5 years
  • Demonstrated ability to lead teams that deliver programs that support families in vulnerable communities
  • Demonstrated ability to establish and maintain productive working relationships and collaborative alliances with community groups, community agencies, and government departments
  • Sound governance structure knowledge – including a demonstrated ability to deliver against funding agreements, meet reporting requirements and contribute to creating a culture of continuous improvement for local and national activities and identifying any conflict of interest
  • Relevant tertiary qualifications and/or extensive relevant experience in Human Services, Community Services or relevant field, inclusive of skills related to Community Development -or a combination deemed acceptable by ACSL & the funding body.
  • Current Drivers Licence.

About our Benefits

  • Salary packaging options to receive up to $15,900 of your salary tax-free meaning more take-home pay!
  • Industry leading flexible working arrangement supported to work from home and office, including 9-day fortnight;
  • Access to in-house training and learning opportunities for professional development and growth.
  • Access to our inhouse wellbeing programs
  • Working alongside professional and dedicated team members all wanting to make a difference in our communities.


About our Recruitment Process

At SSI we have a zero tolerance for child abuse and is committed to creating and maintaining a child safe organisation where protecting children and preventing and responding to child abuse is embedded in the everyday thinking and practice of all employees, contractors and volunteers. All employees will undergo a National Police Clearance and a Working with Children Check as a condition of employment.

How to apply

If excited by the information above, we look forward to receiving your application, including your resume and cover letter, where you will talk to us about your experience related to the essential criteria required. SSI expects all applicants who can be safely vaccinated for COVID-19, to be so. This is also a pre-condition to ongoing employment.

Applications close Thursday 7 July 2022

Should you require further information about the role please contact

A recruitment pool may be created for permanent and temporary opportunities of the same role or role type that may become available in the future.

SSI is a Disability Confident Recruiter, and our Talent Acquisition team can assist in; providing alternative formats to apply, making adjustments to the recruitment process and offering information about workplace adjustments and support networks.

Should you require adjustments please email us at or call Nicola on 0421 646498.

Aboriginal and Torres Strait Islander viewers are warned that the following video may contain images and footage of deceased persons – viewer discretion is advise


Please quote in application: Community Hubs Support Coordinator via Pro Bono Australia.

Profession: #Community_Services, #Program_Coordination_and_Management
Sector: #Community_Support_Services, #Humanitarian, #Overseas_Aid_and_Development


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