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Executive Manager – People and Culture

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Organisation : Gateways Support Services

Location : Melbourne, VIC Regional

Work type : Full-time

Sector : Community Support Services, Employment Services

Salary type : Annual Package

Application closing date : 13 Jul, 2022

About the organisation

Organisation Name : Gateways Support Services

Gateways is recognised and respected for our expertise in supporting children and adults with a broad range of disabilities including autism, intellectual disabilities, developmental delays, challenging behaviours and complex medical needs. We are committed to providing quality, safety and wellbeing to every person we support.

We currently provide services throughout the Geelong region, Wyndham, western Melbourne, Warrnambool and South West Victoria with offices in  GeelongWerribeeFootscray, and Warrnambool.

Services includes early intervention and therapy, support coordination, group recreation and skill development activities, individual in-home support as well as parent support and education, day activities, housing and support for adults as well as children in out of home care.

Gateways has many years of proven experience with the National Disability Insurance Scheme, (NDIS), supporting participants since the scheme began in the Geelong region in July 2013. We have assisted children and adults with a disability and their families to implement their NDIS plans to develop skills, try new experiences and  achieve their personal goals. We strive to adapt and tailor our supports to suit each individual who chooses our services.

Gateways’ experienced and dedicated staff support people to live enjoyable, meaningful lives in their community.

We are committed to providing quality, safety and wellbeing to every person who uses our services. Our rigorous recruitment policies and procedures promote the safety and protection of all vulnerable people we support, and we promote and foster a zero tolerance culture and work environment where client abuse and neglect and discrimination are never tolerated.

Gateways acknowledges the support of the Victorian and Commonwealth Governments to enable people with disabilities and additional needs to achieve their goals.

About the role

Executive Manager – People and Culture

  • Transformational People & Culture Opportunity
  • Leadership role with Real Outcomes
  • Strong foundations ready for HR Refresh
  • Relocation available


 Gateways Support Services, is an established community organisation with a 40 year history offering specialised support services to children, adolescents and adults with autism, intellectual disability and complex needs.    Gateways delivers quality early intervention services, specialised therapy and is a leading regional disability provider. Our team of 720 people are diverse, engaged and connected contributors to their professions and roles.

We need your help to build and construct the right frameworks to take us forward for the next  40 years, keeping the focus on care and curating the culture inspired to make a difference each and every day.

Reporting to the CEO you will enjoy being a partner in bringing our strategic direction to life. With people at the forefront of design thinking you will blend your experience in organisational design, capability frameworks and L&D creating a genuine interface of compassion, humanity, fun and practicality.

Working in a complex environment amplifies our need to adaptive, responsive and person-centred.  Your strong knowledge and understanding of the impact of the levers and drivers to create an environment of innovation and thought leadership, you will also demonstrate a clear understanding of the role of systems and data to engage, inspire and make meaningful connection to people who deliver to our mission of client centred care each and every day.

This is a unique opportunity for an experienced HR Executive to lead, align and transform the business in a period of growth and change in line with sectorial movement and in line with the organisations’ business strategy.

Your innate ability to understand people and business challenges, combined with HR knowledge to enable a diverse workforce to thrive, calls on technical competence but should speak to your own values and integrity as a Senior Leader.

Excited and enthused about your ability to deliver, you will help the Executive  ‘look to tomorrow while managing the challenges of today’.

Values-based leadership will be supplemented by appreciating the commercial reality of diverse business units in a large and complex disability organisation. You will be confident, inquisitive and analytical, identifying new improvements and initiatives whilst utilising your creative problem-solving capabilities .

In addition, to be successful, you will have

  • experience operating at a senior level within a Human Resources and people and culture landscape with a proven ability to influence and deliver change strategy across an organisation
  • knowledge and experience in leading contemporary practice across all aspects of Human Resources including operational planning, organisational development, employee relations, safety, training and legislative compliance.
  • experience in working with multiple awards with an ability to design frameworks that can adapt to future change.  

Tertiary qualifications in Human Resources Management or a related discipline is essential.

This a full-time permanent opportunity to make a real difference to our community. In return, our Client offers an attractive salary package (including substantial salary sacrificing), flexible working arrangements and on-site perks. The operational base of this role may be across the varied operational locations.

For a confidential conversation in relation to the role, please contact Sue Kelly, Principal Consultant at HR4Business on 03 5222 6695.

How to apply

Applications not allowed for this job listing.


Please quote in application: Executive Manager – People and Culture via Pro Bono Australia.

Profession: #CEO_and_Senior_Management, #Community_Services, #HR_and_Employment_Services
Sector: #Community_Support_Services, #Employment_Services


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