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Family Support Worker

Organisation : Melbourne City Mission

Location : Melbourne (North Fitzroy)

Work type : Part-time

Profession : Community Services

Sector : Families

Salary type : Hourly

Application closing date : 6 Jul, 2022

About the organisation

Organisation Name : Melbourne City Mission

MCM’s Family Support Programs sit within the Homelessness and Family Services Division. Our programs provide a range of activities that improve the wellbeing of families and children. The Children and Parenting Support (CaPS) and Communities for Children (CfC) funded programs provide early intervention and prevention support to children 0 -12 years and their families living in the Moreland and Brimbank local government areas


About the role

Working under the direction of the Operations Manager – Family Services, the Family Support Worker will plan, deliver and evaluate appropriate supports for families. These supports will include the delivery of evidence-based group sessions and outreach parenting support, as set out in relevant work plans and funding agreements.

Duties of this role may include but are not limited to the following:.

  • Undertake short-term outreach parenting support, applying established procedures, methods and guidelines related to case management.
  • Plan, promote and deliver best practice group-based experiences for children, parents and families.
  • Complete regular data collection, evaluation, reporting and record keeping processes, as set out in relevant funding agreements.
  • Build and maintain positive working relationships with relevant service providers by positively representing and promoting MCM in community and professional networks.

How to apply

For more information, including a position description, closing date and how to apply, please click “apply for this job” to be redirected to our website.

For more details or assistance with application submission please email:

Applicants will be required to undergo a pre-employment safety screening process as part of the MCM selection process. Appointments to MCM roles will be subject to the following safety screening checks (as applicable to the role): National (and International if applicable) Police Check (which includes Proof of Identity Check), Victorian Employee Working with Children Check, Qualification Verification Check, Employment History Check, NDIS Worker Screening Check, Right to Work in Australia and current and valid driver licence. All costs associated with safety checks (except National Police Check) will be at applicants’ expense. MCM employees are required to be fully vaccinated against COVID-19 consistent with the Victoria public health orders regarding COVID-19 Mandatory Vaccination Procedures and applicants will be required to present acceptable proof of their vaccination status as part of their application.

Our commitment to diversity
At HHA/MCM, we embrace differences in gender, age, ethnicity, race, cultural background, disability, religion and sexual orientation. We know that diversity and inclusion help us to attract, recruit, engage and retain a team of talented people. If you require specific support to apply for this position, please advise the recruiting manager whose contact details are listed in the advertisement. We will work with you to identify the best way to assist you.  

Our commitment to safety
HHA/MCM is committed to the safety of its clients and employees, taking a zero-tolerance approach to violence within the workplace and abuse, including child abuse and abuse of people with disability. All employees are required to comply with the Child Safe Standards.


Please quote in application: Family Support Worker via Pro Bono Australia.

Profession: #Community_Services
Sector: #Families


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