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Programs Coordinator – Hunter / Central Coast

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Organisation : Delta Therapy Dogs

Location : NSW Regional (Newcastle)

Work type : Full-time

Sector : Aged Care & Seniors, Animals, Mental Health

Salary type : Annual Package

Salary : $71,177pa + superannuation + opportunity to salary sacrifice

Application closing date : 5 Jul, 2022

About the organisation

Organisation Name : Delta Therapy Dogs

Delta Therapy Dogs is a national for-purpose organisation whose mission is to help animals bring joy to people. Delta’s work focuses on bringing the social, physical and emotional benefits of therapy animals to people who need it most. Teams visit sick children and adults in hospitals, residents in aged care facilities, rehabilitation centres, prisons and any other facilities where building connection with a therapy animal can enhance quality of life. 

Delta Therapy Dogs is an Equal Opportunity Employer who provides an inclusive work environment and embraces the diverse talent of its people.

Our organisation is committed to protecting vulnerable people – including but not limited to children, young people and vulnerable adults – from harm. We require all applicants to undergo screening processes prior to appointment, including a National Police Check.

We value integrity, a purpose focus, accountability and supportiveness.

To read more visit:

About the role

This position has a focus on the implementation of Delta’s Collaborative Animal Assisted Therapy (C-AAT) pilot program in the Hunter and Central Coast regions. The role will involve working with our Clinical Partner, their mental health clinicians, our Therapy Dog Teams, Residential Aged Care facilities and other key stakeholders to achieve the service targets set by the funding body.

You will be responsible for the:

  • implementation of the C-AAT program in the region;
  • recruitment, selection and on-boarding of volunteers;
  • placement / rostering of Therapy Dog Teams;
  • ongoing support of volunteers, including supervision and retention;
  • support for our clinical partners and their mental health clinicians;
  • creation of strong communities of practice which include leading practice reviews / debriefing;
  • identification and documentation of opportunities for continuous improvement;
  • engagement of facilities wanting to introduce animal therapy programs;
  • relationship management required to support and retain facilities;
  • management of the budget for the programs in your region;
  • administration of the program, including waitlist management, database maintenance, compliances, and contract management;
  • submission of regular reports to demonstrate your achievements against your KPIs; and
  • contributions to team projects and a nationally aligned approach to program delivery.

Please see attached a copy of the Position Description.

Location: Newcastle region (working from home) with a willingness to travel across the Hunter and Central Coast regions as needed, and to central Sydney approximately once a month.

Hours: Full time 37.5 hours/week contract position till 30 June 2023

Remuneration: $71,177pa + superannuation + opportunity to salary sacrifice


We are looking for people orientated, results driven, passionate individuals, with strong relationship management and program coordination skills, to join the team at Delta Therapy Dogs. A love of dogs is a must.

Key Essential Criteria for the role:
(All of the following criteria must be addressed in your application)

  • Proven to be a results oriented self-starter who enjoys achieving targets;
  • Experience working for or with health or community services such as hospitals, aged care, disability or mental health services etc.;
  • An ability to develop and maintain positive relationships with a broad range of internal and external stakeholders;
  • Confidence to contribute to, support and guide a multidisciplinary team;
  • Well developed influencing, liaison, negotiation and problem solving skills;
  • Demonstrated commitment to professional learning and continuous improvement; and
  • A love for dogs and animals, a passion for our mission and a commitment to positive reinforcement methods of animal training;

Desirable Criteria:
(Relevant criteria should be addressed in your application)

  • Tertiary qualifications in mental health, other general or allied health, social sciences, NFP/Social Enterprise Management or volunteer management;
  • Industry experience working in a for-purpose organisation (aka NGO, NFP or charity);
  • Proven experience as a Volunteer Coordinator;
  • Experience working alongside or as a volunteer yourself; and/or
  • Experience coordinating or delivering Animal Assisted Interventions.


If you would like to discuss the position of Programs Coordinator please contact:

Kate Kyiet
General Manager – Programs
Delta Therapy Dogs
T: 0423 359 557

How to apply

Applications not allowed for this job listing.


Please quote in application: Programs Coordinator – Hunter / Central Coast via Pro Bono Australia.

Profession: #MentalHealth_Counseling, #Program_Coordination_and_Management, #Volunteer_Management
Sector: #Aged_Care_and_Seniors, #Animals, #Mental_Health


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