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Care Coordinator – Seniors

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Organisation : CatholicCare Diocese of Broken Bay


Work type : Part-time

Sector : Aged Care & Seniors

Salary type : Hourly

Application closing date : 10 Aug, 2022

About the organisation

Organisation Name : CatholicCare Diocese of Broken Bay

About us

 At CatholicCare Diocese of Broken Bay we make a positive difference in the lives of the people we serve. Our services include NDIS disability services, foster care and out of home care supports, services for seniors, children’s services and a range of Community Services supports.

We are also a child-safe and child-friendly organisation.

We are a safe, respectful, and inclusive employer. We welcome all applicants, regardless of their cultural background, gender, faith or disability. Our organisation will accommodate any reasonable requests to support you to thrive during the recruitment process and beyond.


Culture and Benefits 

Please find attached a video about what it means to work at CatholicCare. We also offer:

  • Salary packaging benefits to receive a portion of your salary tax-free.
  • A focus on employee well-being, with access to regular reflective/practice supervision opportunities.
  • Access to training and learning opportunities.
  • An Employee Assistance Program offering free and confidential counselling and support; as well as
  • An additional Paid Leave day (CatholicCare Day) to be taken at the end of the year.



About the role

  • Salary PLUS Salary Packaging PLUS Annual Leave Loading
  • Work Life Balance – 3 days/week
  • Excellent Career Development and Progression Opportunities


About the role

 CatholicCare Diocese of Broken Bay is seeking an enthusiastic Care Coordinator and subject matter expert in Aged Care to ensure optimal customer service and individualised care is provided to our clients receiving our services.

This is a 3-day (24 hrs/wk), Permanent Part-Time position with a view to Full-Time. There is a requirement to travel between our office based in West Gosford and client homes based across our diocese for assessments and care management.



  • Provide effective case management to our clients and be flexible and responsive to ensure we can offer high quality and continued support to clients changing care needs.
  • To provide exceptional customer service across all external and internal stakeholders.
  • To support a personalised on boarding process of new clients for all our Senior Living (Aged Care) program/s, which includes guiding them on the eligibility process through My Aged Care to ensuring they are provided the best possible care.
  • Provide guidance, support, and training to our team to improve our quality of care.
  • Collaboration with internal/external stakeholders, including strengthening our relationships within the Aged Care industry, while building referral pathways.
  • Build on our positive brand name within the Community, with aim to increase referrals to our services.



 Certificate IV in Aged Care, Community Services or related field OR equivalent experience/education

  • Experience working with Seniors, including those living with Dementia
  • Good knowledge of the Aged Care system and services
  • Demonstrated experience in client budget monitoring and care management.
  • NSW Driver’s Licence and access to an insured vehicle
  • Access to personal smart phone
  • Current Senior First Aid or willingness to complete this training
  • Willingness to complete a Criminal History Check
  • Applicants will be required to disclose your COVID-19 vaccination status as part of your application for employment. You will also be required to provide further evidence of vaccination status or medical contraindication certificate as part of your recruitment /interview process.



How to apply

Applications not allowed for this job listing.


Please quote in application: Care Coordinator – Seniors via Pro Bono Australia.

Profession: #Community_Services, #Healthcare_and_Medical
Sector: #Aged_Care_and_Seniors


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