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Operations Administration Officer

Organisation : Djirra

Location : Melbourne

Work type : Full-time

Profession : Operations Management

Sector : Indigenous

Salary type : Annual Package

About the organisation

Organisation Name : Djirra

Djirra supports Aboriginal women's journey to safety and wellbeing and provides legal and practical support to Aboriginal people experiencing family violence. Djirra is an Aboriginal Community Controlled Organisation with a rich history, established 20 years ago (as the Aboriginal Family Violence Prevention and Legal Service Victoria). It is also a place where culture is shared and celebrated.

Djirra’s vision is to provide high quality culturally appropriate services for Aboriginal women in Victoria who have experienced or are experiencing family violence.

We are committed to ending family violence against Aboriginal women and their children through holistic and culturally safe specialist services, prevention programs and advocacy for change. Our services have state-wide reach.

About the role

This new full-time ongoing position sits within the Operations team, reporting to the Facilities Coordinator and will work across both the Abbotsford and Collingwood offices. You will provide administrative and operational support to all Djirra locations and teams, in addition to providing assistance as required on reception in Abbotsford. The incumbent is expected to provide a high level of customer service and ensure the reception area operates effectively and is always professionally maintained.

Key responsibilities will include:

Attending to incoming telephone calls and queries to reception and processing daily correspondence, including incoming and outgoing mail, parcels and courier services. You will also be responsible for coordinating the booking of meeting rooms, travel, training and catering as required, and purchasing and maintaining an inventory of stationery, kitchen/bathroom supplies, photocopier/printer consumables and IT equipment for the organisation, and other supplies as required.

An important part of the role will be the ability to work across both the Abbotsford and Collingwood offices on a weekly basis.


We’re looking for someone who:

  • Has had a minimum of two years’ experience in providing reception and administrative duties.
  • Previous experience in an Aboriginal Community Controlled Organsation, legal and/or community setting.


  • Generous salary on offer
  • Ability to salary package (including meals and entertainment)
  • Employee Assistance Program with supportive, confidential counselling for personal and work concerns

How to apply

To find out more about the position (full job description available) and how to apply, refer to our Get Involved page on our website Only applications received via the website will be considered. Applications must include your resume and covering letter and all applicants must answer the questions at the bottom of the application form.

Applications for this position will close as soon as a suitable candidate is sourced, therefore we strongly encourage your application as soon as possible.

If you’d like to know more about the role or about the important work we do, call Teresa Kyprianou, Human Resources Advisor on (03) 9244 3333.

Aboriginal and Torres Strait Islander people are strongly encouraged to apply.


Please quote in application: Operations Administration Officer via Pro Bono Australia.

Profession: #Operations_Management
Sector: #Indigenous


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