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Program Manager – Crisis Accommodation

Organisation : Launch Housing

Location : Melbourne (Dandenong)

Work type : Full-time

Profession : Program Coordination & Management, Social & Support Work

Sector : Community Support Services, Homelessness & Affordable Housing

Salary type : Annual Package

Salary : $105,914 per annum + super + salary packaging option

Application closing date : 19 Aug, 2022

About the organisation

Organisation Name : Launch Housing

About the role

  • Integral leadership role, meaningful work, purpose & impact organisation
  • 5 weeks leave including well-being leave
  • $105,914 per annum + super + salary packaging option
  • Great Dandenong location, close to public transportation and cafes



Why join Launch Housing

Launch Housing is delivering a high-impact strategy that aims to reduce homelessness in Melbourne with strong government support for new solutions to build more social housing and to reverse the rate of people sleeping rough.

We want skilled leaders to help us be an organization that empowers fresh thinking, agility and displays courage.


There are many benefits of working at Launch Housing including:

  • The opportunity to have a tangible impact on the thousands experiencing homelessness every night in Melbourne
  • A diverse and inclusive work environment that offers flexible hours
  • Wellbeing days (on top of annual leave)
  • A portion of your income can be tax-free by salary packaging your personal expenses
  • Additional tax-free salary packaging on dining and accommodation expenses
  • Gender neutral paid parental leave
  • Training and career growth opportunities across Launch Housing



Why this role matters

Reporting to the Group Manager, Crisis Accommodation, you will be responsible for the day-to-day management of all housing support services run out of Launch Housing’s Dandenong residential facility (also known as Bob’s Place). These services currently include temporary accommodation (for up to eight weeks with a possibility of extension), case management, transitional support and other services for families, couples and singles.

Bob’s Place includes 4 family units, 9 rooms for single persons and 2 for couples. It also manages Men’s Options – an emergency accommodation response for men who have been removed from their family home for alleged family violence until their case proceeds to court.

In the first 12-months, a key focus of the role is to work with staff, their team and the Group Manager, Crisis Accommodation, to help redevelop our crisis services. The intention of the review is to look at ways to adapt the service model to reflect contemporary practice in a crisis setting, and consider options to remodel these services as part of the broader service system.

For further information on the role please refer to the position description.

Note: If successful you will be required to be on call – 4 weeks per calendar year.



What you’ll bring

You are an authentic, inspirational and caring leader who will uphold our company values. You deliver results and create opportunities that transform lives and motivate a diverse group of people, you will bring:

  • Tertiary qualification and substantial experience in client facing human services, social work or other relevant disciplines, with a preference for an understanding of housing and homelessness policy, context and systems
  • Program or service coordination/management experience within the community and/or public sectors
  • Understanding of Trauma Informed Leadership approach is ideal
  • Understanding and knowledge of working with Families & children
  • Demonstrated experience in the provision of high-quality initial assessment, planning and prioritization programs 
  • Sound people leadership skills, experience in managing staff and striving for consistency in performance and behaviour




How to apply

To obtain a full position description and to apply for this opportunity, go to: & enter ref code: 6039449 or Apply Now to be directed 


Applications close on 19 Aug 2022 at 10pm

Please include a cover letter addressing the Key Selection Criteria of the position description with your CV to be considered. If you would like additional information please contact Clara Bedoya, Group Manager, Crisis Accommodation at


Applications close: Friday, 19th August 2022.

All applicants must have the right to work in Australia and will be required to complete a Working with Children Check and Police check and provide evidence of full COVID-19 vaccination or a valid Covid-19 Vaccination Exemption certificate.

Launch Housing is committed to child safety and is an Equal Opportunity empl

oyer and supports accessible working arrangements for all. We welcome and encourage applications from all diverse backgrounds including people with disabilities, Aboriginal and Torres Strait Islanders, culturally, religiously and linguistically diverse people, young people, older people, women, and LGBTQI+. We acknowledge Lived Experience as a unique expertise, and encourage people with a Lived Experience of Homelessness to apply.

If you require reasonable adjustments at any stage of the recruitment process please let us know at



Please quote in application: Program Manager - Crisis Accommodation via Pro Bono Australia.

Profession: #Program_Coordination_and_Management, #Social_and_Support_Work
Sector: #Community_Support_Services, #Homelessness_and_Affordable_Housing


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