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Supporter Care Officer

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Organisation : Act for Peace

Location : Sydney (CBD)

Work type : Full-time

Sector : Humanitarian, Overseas Aid & Development

Salary type : Annual Package

About the organisation

Organisation Name : Act for Peace

We believe all people are created equal, and we should love our neighbours as ourselves. Yet, right now, we’re living in a world of ‘us’ and ‘them’. Divisions are deepening, conflicts are escalating, and climate inaction is placing lives in peril.

It means every day, more of us around the world are forced from our homes by violent conflict and disaster.

For more than 70 years, Act for Peace has brought people together to respond to this injustice. Meeting urgent needs, advocating for change and backing displaced people to reclaim control of their lives.

Founded by the Australian churches, we are a diverse collection of people united by a powerful conviction: to create a just and peaceful society, we must work together. It’s both the right thing to do, and the only thing that will work.

That’s why we work in solidarity with long-term local partners; and collaborate with local, regional and global networks, academics, governments and the UN; to ensure people uprooted by conflict and disaster have a safe place to belong.

About the role

As a Supporter Care Officer, you’ll play a vital role in helping achieve our purpose, to create, together, a world where people uprooted by conflict and disaster have a safe place to belong.

You’re a motivated people person with a strong attention to detail, preferably with some experience of customer service within a charity or commercial environment. Most of all, you’re looking to employ your talents towards a cause you’re passionate about – and make a difference where it’s needed most in the world.

In this role you’ll be part of a motivated and experienced team that is focused on relationships with our supporters and finding ways to inspire the Australian public to do more, give more and stay longer in the fight against injustice.

You will work as part of our team that provides exceptional supporter care and you will be responsible for ensuring that every communication with our supporters is meaningful, and draws them closer to the heart of our work.

You will also take the lead in driving Gift in Will referrals to our Relationship Fundraising Manager, including outbound communications.

This is a full-time permanent position based in our Sydney CBD office. The salary will be negotiated depending on the skills and experience of the successful candidate. Eligibility to work in Australia will be essential.

How to apply


Please quote in application: Supporter Care Officer via Pro Bono Australia.

Profession: #Administration_and_Office_Support, #Fundraising
Sector: #Humanitarian, #Overseas_Aid_and_Development


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