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Administration Officer

Organisation : Total Workforce Services

Location : Sydney (Mount Druitt)

Work type : Full-time

Profession : Administration & Office Support

Sector : Women

Salary type : Hourly

About the organisation

Organisation Name : Total Workforce Services

About the role

  • Are you an experienced administrator?
  • Do you have an interest in women's services?
  • Are you looking to work for a passionate organisation in the community sector?

Are you an experienced administrator?
Do you have an interest in women’s services?
Are you looking to work for a passionate organisation in the community sector?
Then this might be the job for you…
About the employer…
The Women’s Activities and Self Help (WASH) House is a community-based information and resource centre for women that envisages a community in which women exercise equal rights, choose their own destiny and have a safe environment for themselves and their children. They work towards this by providing information and referral, advocacy, capacity building and support services.
The organisation has been established in the area for over 35 years as a support and resource centre for women. Over this time, the WASH House has grown and evolved to run a range of programs including Staying Home Leaving Violence, Counselling, Case Work, Group Work and Information Services.
Leave work each day feeling part of making a difference to the local community! Find out more about WASH via
About the opportunity…
You will provide support to the Executive Officer and the entire team to ensure effective operation of the WASH House.
Just some of the duties this role will be responsible for include:

  • Provide information and referral services including details of centre programs and activities and other services within the local area
  • Maintain data collection systems and produce reports (ordering goods and equipment, contact lists, filing and archiving records, databases and email contact lists etc.)
  • Facilitate invoicing and reconciliation in coordination with the Accounts Officer
  • Administrative oversight of WASH House social media
  • Arrange booking for groups, appointments for service users and source rooms and equipment
  • Maintain centre resources and promotional material
  • Maintain the system for ordering goods and equipment

The position is Full Time at 35hrs per week. Salary is classified at level 3.1 in the NSW SCHADS Award and the position is located in Mt Druitt.
About you…
You will be a passionate woman with sound experience in administration in the community sector and an interest in women’s services specifically. Your experience will pride yourself on a high level of accuracy, ability to prioritise workload and meet deadline as well as develop and maintain efficient organisational systems.
Selection Criteria…

  • Demonstrated ability to advocate for clients, through clear and respectful messages and information to clients and staff
  • Ability to produce accurate, and informative reports and communication that meet the needs of Management
  • Proven time management skills in assisting others to meet deadlines and work effectively in solving issues
  • Ability to recognise diversity and generates ideas for innovation through contributing to operational activities
  • Proven ability to offer feedback and provide balanced perspectives to contribute to building team cohesion
  • Has the ability to represent the organisation in a professional manner as required and in community activities
  • An understanding of the importance of research when procuring items/services to attain value for money and sustainable purchases
  • Proven knowledge of the current issues for women in Blacktown LGA
  • Ability to utilise policy and procedures to guide work practices to achieve targets
  • Ability to utilise feedback from complaints to improve programs and performance
  • Demonstrated proficiency in technology and computer skills, including Office 365 and social media
  • Demonstrated knowledge of relevant legislation and WHS requirements, and how to identify risks in the workplace
  • Ability to contribute to workplans and achieve outcomes

Please note, this workplace has committed to keeping their staff and vulnerable clients safe so have a mandatory COVID vaccination policy for all employees in place so the person in this role would be required to be vaccinated against COVID-19.
The WASH House considers being a woman a genuine occupational qualification for this position under s.31 of the Anti-Discrimination Act 1977 (NSW).
What you’ll get in return…

  • Some above Award conditions
  • Opportunities for multi skilling and up-skilling
  • High level of diversity in role
  • Excellent working environment

What to do now…
You can find an Information Pack (including the Full Job Description) via or call us on (02) 4555 4634.
To apply, please send us your resume and a cover letter (either written or video) that tells us:

  • What motivated you to apply for this position?
  • What experience do you have assisting and advocating for clients?
  • What do you consider to be the most important part of communication?
  • What is your understanding of current issues facing women in the Blacktown LGA?
  • The skills and experience you have that will make you successful in this role.

Aboriginal and Torres Strait Islander women and women from culturally and linguistically diverse backgrounds are encouraged to apply.
Closing date: Monday 22 August 2022
 All applicants will be required to provide current clearance of an NSW Working with Children Check and undergo a Police Check.

How to apply


Please quote in application: Administration Officer via Pro Bono Australia.

Profession: #Administration_and_Office_Support
Sector: #Women


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