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Deputy Chief Executive Officer

Organisation : Capital Region Community Services (CRCS)

Location : ACT Regional, NSW Regional (Bruce)

Work type : Full-time

Profession : CEO & Senior Management

Sector : Aged Care & Seniors, Children, Community Development, Community Engagement, Community Support Services, Disabilities, Domestic / Family Violence, Families, Homelessness & Affordable Housing, Mental Health

Salary type : Annual Package

Salary : $140 - 160K + super + generous non profit salary packaging

About the organisation

Organisation Name : Capital Region Community Services (CRCS)

Capital Region Community Services (CRCS) provides a wide range of high quality, integrated and inclusive programs and services to individuals, families, children and young people in the Belconnen and wider Capital Region. CRCS works with community members, local organisations and businesses to develop responsive programs, services and activities that support self determination and reduce social isolation. Strong relationships with government and other community services enhance CRCS’s capacity to achieve our vision of an inclusive, connected community.

About the role

The Deputy Chief Executive Officer (D/CEO) supports the CEO in the achievement of the organisation’s vision, purpose and strategic goals. This role will work with the CEO to lead the executive and program management teams to achieve their operational, financial and strategic plans and targets. This role will be responsible for driving service development and growth into the Capital Region and ensuring that CRCS provides high quality person-centred services to our current and future participants, the community and stakeholders. This role will be responsible for planning for and positioning CRCS for success through sector reforms and will be required to have high level stakeholder engagement and relationship management skills to represent CRCS at key forums and with key stakeholders in government, the sector and the community.

Key responsibilities and duties include:

  • Successful delivery against strategic, business growth and financial goals
  • Lead the organisation to deliver high impact, high quality and cost-effective programs and services
  • Lead the implementation of CRCS’s Social Impact Framework  Identify and achieve sustainable service development strategies and growth opportunities within the Capital Region
  • Effectively manage the resources of the organisation including human, financial and physical
  • Build and maintain positive relationships with stakeholders including other service providers and community organisations, peak bodies, corporate partners and government, in a way that enhances the reputation of CRCS.
  • Ensure all legal and regulatory obligations are met, and champion quality improvement and evaluation
  • Maintain and develop an organisational culture that attracts and retains high quality employees, fosters innovation and collaboration

To be successful you will have:

  • Demonstrated experience working at an executive level with a successful track record of implementing and monitoring strategic plans and projects
  • High-level people management skills to build and maintain a skilled, motivated and engaged workforce fit for CRCS’s current and future participant groups.
  • High-level stakeholder engagement and relationship management skills with a demonstrated history of developing strategic relationships to position an organisation for success
  • Demonstrated high-level experience in financial modelling and budget management in a not for profit context
  • High-level ability to identify and manage strategic and operational risks and opportunities.
  • High-level knowledge of and ability to manage the complex regulatory and compliance environments in which CRCS operate
  • High level ability to develop and implement effective and innovative service models that meet the needs and demands of CRCS’s participants
  • Highly developed interpersonal skills, including communicating with influence, building partnerships and coalitions, working collaboratively, and successful negotiation
  • High-level knowledge and experience in the delivery of one or more services that CRCS delivers
  • Knowledge of and commitment to the CRCS Vision, Purpose, Values and Strategic Goals.
  • Possess the personal attributes of optimism, resilience and flexibility.

CRCS also requires all employees to:

  • Hold or be willing to obtain a satisfactory Working with Vulnerable People registration (ACT) and/or a Working with Children Check (NSW), and have these with them at all times whilst employed by CRCS.
  • Undertake a National Criminal History Clearance by CRCS prior to commencing and every three years thereafter as a condition of employment. Employees are required to advise CRCS of any convictions that may effect their eligibility to work or perform the inherent requirements of their position 
  • Maintain full COVID-19 vaccination currency and provide evidence of their vaccinations to CRCS (sensitive information is kept private and in accordance with the Australian Privacy Principles) unless they are able to provide suitable evidence of a medical contraindication that prevents them from receiving this vaccine.

How to apply

Please follow the link to our website and click the apply button and submit your resume and a one page cover letter detailing your suitability for the role.

Do you have questions about this role? 

If so, please contact Mandy Green at or by calling 0427 208 077.  Applications emailed to this email address will not be accepted.


Please quote in application: Deputy Chief Executive Officer via Pro Bono Australia.

Profession: #CEO_and_Senior_Management
Sector: #Aged_Care_and_Seniors, #Children, #Community_Development, #Community_Engagement, #Community_Support_Services, #Disabilities, #DomesticFamily_Violence, #Families, #Homelessness_and_Affordable_Housing, #Mental_Health


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