Paralegal and Legal Administrator

As a dynamic, well-organized person with excellent attention to detail and great oral and written communication skills, you will play a central role in the team. You’ll:

• Work closely with not-for-profit organizations by phone and email to take clear and comprehensive instructions, 
• Provide critical administrative support to a team of lawyers providing legal services to not-for-profit organizations by:
• Triaging new enquiries (including the assessment of matters eligible for legal advice and pro bono referrals to 
• Providing legal information to not-for-profit organizations, where appropriate 
• Facilitating and monitoring pro bono referrals to Justice Connect member law firms and barristers, and
• Monitoring and maintaining client and other databases to ensure that data and record keeping is complete, current, and accurate.

Our ideal candidate

You’ll bring to the team experience in the following areas:

• Bachelor of Laws Degree (or final or near-final year student enrolled in Bachelor of Laws), or other relevant qualification or experience.
• Excellent oral and written communication skills, in particular the ability to communicate with a diverse range of people and stakeholders in a professional and respectful manner.
• Advanced skills in the Microsoft Office suite of applications, including Outlook, Word, PowerPoint, Excel, as well as Microsoft SharePoint and Teams.
• Database and client file management skills (experience with CRM systems, in particular Microsoft Dynamics, highly desirable) and an interest and aptitude for analysis, data mining and presentation of data in a meaningful manner
• An aptitude for problem solving including the use of initiative, creativity, humor and people skills to achieve positive outcomes. You’ll be highly motivated and professional with a strong work ethic, positive attitude and demonstrated ability to work in a team.

Candidates will need to demonstrate commitment to Justice Connect’s vision, strategy and values.

A week in this role

If you were here last week, you would have:

• Used your exceptional communication and administrative skills to oversee Not-for-profit Law’s intake process, connecting with a wide range of not-for-profit organizations by phone and email to determine the best way for them to have their tricky legal questions answered. 
• Monitored and maintained up to date client records, administering multiple client files concurrently (opening, closing, periodic checks and evaluation) and other general paralegal and administrative duties. 
• Supported a lawyer within the team with legal research on a key legal issue for not-for-profit organizations and drafting related correspondence (with clients and law firms). 
• Gathered, reviewed, and analyzed trends in service data (including enquiries, types of services delivered, and areas of law) to support the Managers and Head of Not-for-profit Law in quarterly planning. 
• Attended on behalf of Not-for-profit law, and actively contributed to, an organization-wide meeting on the implementation of new systems and processes.

What we offer

We believe is creating an environment where people will thrive.

If you want your next role to have purpose, support you to master new skills and build meaningful relationships then Justice Connect is the place to work.

We offer a range of benefits including:

• Progressive leave entitlements
• Flexible working arrangements with a minimum of 40% in the workplace attendance across the month
• Access to EAP
• New hire and ongoing learning and development