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Therapeutic Case Manager – Transitional Home

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Organisation : Lighthouse Foundation

Location : Melbourne (Kensington)

Work type : Full-time

Profession : Community Services

Sector : Youth & Young People

Salary type : Hourly

Salary : $47.50 per hour

Application closing date : 15 Mar, 2024

About the organisation

Organisation Name : Lighthouse Foundation

Lighthouse Foundation provides therapeutic care programs to children and young people impacted by long-term neglect, abuse and homelessness. Our focus is to create caring communities where young people can feel safe, form meaningful relationships and begin to heal.

About the role


  • You have a passion to work with young people and support them to heal from their experiences
  • You are open to being challenged and are able to consider different views
  • You are open to learning and working in an attachment and trauma informed practice
  • You are willing to embrace the Lighthouse Model of Care, and work as a team
  • You have the ability to stay calm in emotionally demanding situations
  • You are committed to personal and professional development


  • Providing Therapeutic Case Management for young people with experiences of homelessness
  • Supporting young people to effectively and therapeutically plan transitions to independent living and break their cycle of homelessness
  • Developing stakeholder relationships within the community and be an effective advocate for young people
  • Role modelling a warm and welcoming home environment, to form meaningful relationships
  • Managing a small caseload of up to six young people to ensure high quality case management outcomes
  • Part of a culture in which young people and staff are truly valued and community members feel a sense of belonging

This role’s purpose is to support vulnerable young people to transition into meaningful independent living. The primary duties will involve a combination of detailed transition and care planning, convening an external network of individualised service supports, delivery of therapeutic interventions and managing operations and culture in the home through Lighthouse’s Model of Care.

The Therapeutic Case Manager employs a therapeutic approach within a multidisciplinary team to support young people in their care. The role will be based from the Lighthouse Kensington home predominantly and Youth Recourse Centre Hub Location and will require evening and weekend work.


  • Regular supervision from our Psychological Wellness Team
  • Group reflective practice sessions
  • Ongoing training and development through the Lighthouse Institute
  • Being part of a caring community, who really value you


  • A minimum Cert IV in Child, Youth & Family Intervention or other higher level qualification in Social Work/Youth Work equivalent is essential. However, Lighthouse will employ applicants who commit to enrolling in a relevant qualification.
  • Applicants must also complete the mandatory up-skilling units as required by Department of Families, Fairness and Housing.
  • Hold a current Working with Children Check (Employee)
  • Complete a National Criminal Records check, and participate in a psycho-social screen by Lighthouse,
  • Provide consent for a Disqualified Carers Check
  • Hold a valid Victorian driver’s licence
  • Qualification/training and considerable knowledge of working with young people and the impacts of youth homeless/ Mental Health
  • Experience in a case management or care orientated role
  • Demonstrated capacity to understand the needs of young people, in particular young parents and their babies
  • Well-developed risk assessment and risk management skills
  • Ability to work independently and as part of a team
  • Ability to plan, prioritise workloads, and meet deadlines as required
  • Excellent written and verbal communication skills
  • Experience with conflict resolution
  • Willingness to participate in reflective practice

How to apply

We welcome your application and ask that you please review the position description, provide your Resume and Application letter, broadly addressing the key selection criteria highlighted.

A position description is attached.

To submit your application, click Apply Now.

Lighthouse celebrates diversity and affirm the right of access, equity, and equality for every young person, staff member and volunteer in the Lighthouse Community. Our organisation is inclusive of all sexual orientations and gender identities. We also practice from a position of cultural safety and awareness, across diverse languages, religions, and cultures. we respect, respond and continue to learn about the unique needs of Aboriginal and Torres Strait Islander young people.

Lighthouse Foundation is a Child Safe Organisation, we are committed to a thoughtful and protective environment that supports our babies, children and young people to feel safe and respected, and to build their capacity to feel deeply cared for and important to other human beings.


Please quote in application: Therapeutic Case Manager - Transitional Home via Pro Bono Australia.

Profession: #Community_Services
Sector: #Youth_and_Young_People

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