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Sales and Events Executive

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Organisation : Governance Institute of Australia

Location : Sydney (Sydney CBD)

Work type : Part-time, Contract/Temporary

Sector : Industry Associations

Salary type : Annual Package

Salary : $60,000 including super

About the organisation

Organisation Name : Governance Institute of Australia

Governance Institute of Australia is the only independent professional association with a sole focus on whole-of-organisation governance — best practice culture and ethics from the boardroom to the staff room.

We are a leading professional membership association dedicated to the support and empowerment of anyone who is responsible for governance and risk management.

Our events, education programs and extensive resources provide our 8,000+ members and subscribers with the tools and knowledge to drive strong, accountable performance in their role and enhance their career in the future.

About the role

About the role

The role is responsible for the scheduling, oversight, sales and delivery of Governance Institute’s signature Effective Director Courses across Australia, ensuring a professional and quality customer experience is achieved.

This is a part time role (3 days per week) and the successful candidate will be engaged on a 12 month fixed- term contract.

Key responsibilities

Course Logistics:

  • Organise and deliver logistics for all locally held or virtual Effective Director Courses both public and inhouse, including
    • Sourcing venues;
    • Organising catering and AV requirements;
    • Managing student communication, materials and other documentation
    • Liaising with clients and facilitators
    • Collation of participant feedback for review by stakeholders.
  • Manage on-site Effective Director Course in person or remotely.
  • Manage and deliver in-house course deliveries from point of sale through to completion.
  • Extensive CRM management.
  • Work with stakeholders including State Managers, Facilitators, and other GIA departments to ensure all training courses are delivered to an exceptional customer service standard.
  • Facilitator management – foster and maintain relationships with Facilitators, schedule and prepare facilitators to deliver appropriate courses, coach and train where performance is below benchmark. Coordinate facilitator meetings and training sessions.

Sales:

  • Identify and develop sales strategies to grow profile and revenue in the Effective Director Course.
  • Measure and track sales performance.
  • Respond to prospective student enquiries.
  • Negotiate and execute strategic alliance partnership relationships.

Financial Management, Reporting and Administration:

  • Oversee, maintain records and provide regular reporting on Effective Director Course KPIs
  • Financial administration of the Effective Director Courses including budgeting and expense management

The successful candidate will have:

  • Tertiary qualifications in a relevant field or equivalent experience
  • 3+ years demonstrated experience working in sales and/or business development
  • 5+ years demonstrated experience working in event management. Preferably with experience in overseeing an annual calendar of training/event activities including financial oversight of revenue and expenses of that calendar
  • Strong stakeholder management skills including experience in working with senior stakeholders
  • Strong communication, forward planning and project management skills
  • Ability to make sound decisions within your sphere of responsibility and take responsibility for delivering courses and sales calls to plan and on time.
  • Experience working in an education, training, consulting or membership association is preferred
  • Proficient experience in CRM management including customer management, event management and invoicing.
  • Exceptional customer service skills with a focus on providing an outstanding experience for every customer.
  • Confident in public speaking and liaising with multiple stakeholders at varying levels.
  • Excellent communication, planning, organization and Project Management skills
  • Experience building budgets and overseeing financial administration

Why work with us?

We offer a hybrid, flexible work environment within a supportive and collaborative culture.  We also provide our team with:

  • Free access to Governance Institute’s courses and events
  • Group Salary Continuance Scheme
  • Group Life and Disability Insurance Scheme
  • Free flu shots
  • Annual salary review and bonus opportunity
  • Social activities and staff appreciation day
  • Monthly staff breakfast and monthly drinks
  • Interactive portal to give and receive recognition, gain discounts, and access wellness support.

To apply:

Please apply via Seek or email your application to recruitment@governanceinstitute.com.au.

Only applicants with full and permanent working rights in Australia will be considered.

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Why You'll love working here

Equal Opportunity Employer

Work from home

Equal Opportunity Employer

Employee discount

Equal Opportunity Employer

Professional development assistance

How to apply

#PBA1

Please quote in application: Sales and Events Executive via Pro Bono Australia.


Profession: #Events, #Sales_and_Business_Development
Sector: #Industry_Associations
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